Credentialing Specialist

Credentialing Specialist

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

The Credentialing Specialist will be responsible for timely submission and follow-up for institutional and individual provider credentialing, contracting, and re-credentialing with health insurance payors across multiple states and service lines. Assists in verifying and monitoring credentials of healthcare providers and completing facility applications as needed. Maintains confidential files of providers records to meet company and compliance standards. This position requires communication with physicians, outside payors and facilities, and in-house departments such as billing and scheduling.

Essential Duties & Responsibilities

• Prepare and submit credentialing applications and supporting documentation for the purpose of enrolling groups and providers with Commercial, Medicare, and Medicaid networks.
• Follow up on the status of applications for providers with payers, tracking progression of pending and completed work.
• Maintains accurate and up-to-date database of information including provider credentials and payer statuses.
• Works closely with internal teams to communicate approvals and work through denials as necessary.
• Maintains knowledge of current payer requirements across multiple states and service lines.
• Maintain strict level of confidentiality and HIPAA compliance.
• Familiarity with state licensing requirements and provider onboarding tasks.
• Familiarity with various payer portals and CAQH.
• Contact providers and payers, by phone or email, for updates and/or to request missing information.
• Ensure group and provider information is current/accurate with health insurance payers.
• Assist with facility credentialing applications as needed.

Benefits

• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with Company Match
• Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

Requirements

Education & Training Requirements

• Minimum two years of health insurance credentialing experience preferred.
• Prior data management/data integrity experience preferred.
• Associates degree preferred.
• Proficient with Microsoft Office, including Excel, Word, and Outlook

Other Qualifications

• Excellent organization and communication skills.
• Quick thinking, positive, and professional, with demonstrated problem solving, attention to detail, and critical thinking skills.
• Ability to work independently, set priorities, and meet deadlines.
• Adapt to changes in work environment, manage competing demands and deal with frequent change, delays, or unexpected events.
• Able to work in a team environment.

Physical Efforts & Working Conditions

Work is performed in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.

This is a full-time position working standard business hours Monday – Friday, although project support may require temporary adjustments to those hours only as needed.