Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY:
At our agency, work-life balance is a top priority. As a family man myself, I understand how important it is to have time with loved ones, which is why we often take additional Fridays off in the summer to spend more time with our families.

We’re also dedicated to giving back to the community. Each quarter, our team enjoys office outings that are often tied to volunteer opportunities like food drives or supporting local schools. Other times, it’s simply about having fun together—whether that’s catching a movie, going to a baseball game, or enjoying time outside the office.

One of the unique perks of working here is our “Let’s Make A Deal” promotion around sales achievements. Team members can earn personalized rewards such as car detailing, weekend getaways, and more—making success both motivating and rewarding.

We are consistently ranked among the top three insurance agencies in Rochester, and we’re committed to fostering a culture of growth, professionalism, and winning together as a team.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Dominic Agostini - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Growth, Incentives & Team Culture:
This role is ideal for a sales professional who is motivated by growth and long-term opportunity. Our office actively supports career advancement for team members interested in developing beyond their current role.

We offer engaging, team-focused sales incentives, including monthly competitions across multiple offices that encourage friendly competition, performance recognition, and opportunities for bonuses and promotions. New hires can also take advantage of fast-start incentives with additional earning potential early on.

In addition, our office fosters a fun and motivating environment through ongoing, creative incentive programs that reward initiative and results. Team members have opportunities to earn cash bonuses, gift cards, and other rewards tied to performance and goal achievement.

We believe in being proactive with hiring to support continued growth and ensure strong coverage as team members advance, creating a stable and supportive environment for new hires.