Tier 2 Technical Support
Experis/Manpower Group
Tier2
- Provide level 2 technical support for hardware, software, mobile and enterprise application issues.
- Provide level 2 technical support for hardware, software, mobile and enterprise application issues.
- Diagnose and resolve escalated incidents related to Windows, macOS, mobile devices, collaboration tools and business applications.
- Troubleshoot issues related to user accounts, permissions, email. VPN, printers and remote access tool.
- 3-6 yrs or experience in IT support, desktop support, or service desk environments.
- Strong troubleshooting skills across Windows, macOS, IOS, and Android platforms.
- Experience using ServiceNow or similar Ticketing systems.
Vacancy posted 5 days ago
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