Parts and Service Associate

divh2Parts Service Assistant (PSA)/h2pThe Parts and Service Assistant (PSA) assists in the duties and responsibilities of the Parts and Service Department at the assigned TrailersPlus store location. The position assists in all aspects of the inbound and outbound inventory, installing parts, servicing trailers of all makes and models, and preparing products for presentation and demonstration. PSAs assist in maintaining a clean and safe lot and facility./ppEssential duties and responsibilities include, but are not limited to the following:/pulliDaily inspection of trailers on the lot for safety and quality control./liliPerform daily processes that include parts, service work, inventory control as directed by store management./liliService, parts/accessories installations, and warranty work./liliAssist with all deliveries of trailers, parts, and supplies and submit paperwork to management for review./liliMaintain the store facility and grounds by cleaning and organizing the building, shop, and trailers, in order to promote safety, security, and a professional appearance as directed by store management./liliWork strategically and collaboratively with store management./liliAttend and participate in all required team and company meetings./liliAssist with warranty, repair, facility, and equipment problems./liliAssist Store Management team in trailer sales, as needed (sale license required in some states)./liliAbility to operate a Kubota tractor (or equivalent)./liliAbility to operate power tools and welding equipment. (Company certification required)/liliPerforms other duties as assigned./li/ulpSkills:/pulliTime management/liliAbility to solve basic problems, communicate properly, handle and diffuse difficult situations/liliTroubleshooting/liliAttention to detail/liliStrong mechanical ability/liliQuality customer service/li/ulpThis job has no supervisory responsibilities./ppQualifications:/ppTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the essential duties and responsibilities section are representative of the knowledge, skill, and ability required./ppEducation / Experience:/ppRequires a high school diploma or equivalent./ppLanguage Skills:/ppMust be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Also important is the ability to write occasional reports and correspondence and to speak effectively with customers or employees. Spoken fluency in Spanish is a plus./ppMathematical Skills:/ppRequires the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. The PSA must also be able to apply concepts of basic algebra and geometry as needed./ppComputer Skills:/ppHaving knowledge of on-line computer systems is helpful but not required for successful completion of the PSA job responsibilities and assignments. Basic keyboarding skills are also beneficial for efficiency./ppReasoning Ability:/ppThe employee must be able to communicate and assist in the resolution of practical problems dealing with a variety of concrete variables in situations where only limited standardization exists. The position also requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form./ppPhysical Demands:/pulliWhile performing the duties of this job, the employee is frequently required to talk or hear./liliThe employee is frequently required to kneel, squat, stand, walk, sit, use their hands to handle or feel, reach with their hands and arms while balancing, routinely lift 50-75 pounds, climb ladders and climb onto/off of trailers./li/ulpWork Environment:/ppThe employee may be exposed to wet and/or humid conditions, as well as outside weather conditions during the performance of the job responsibilities. The employee may also be required to move mechanical parts and may be exposed to materials as described in SDS documents./ppReasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions upon request./ppAs an Equal Opportunity Employer, Interstate Group, LLC is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status./p/div