Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Account Manager

Phenom People

Account Manager

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!

Allied Universal is looking to hire an Account Manager. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Essential Functions

  • Supervise the day to day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
  • Ensure the client site is provided with high quality security services to protect people and property
  • Build, improve and maintain effective relationships with both client and employees
  • Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

Additional Responsibilities

  • Ensure all required reporting and contract compliance requirements are met
  • Assure regular communication of issues or program with Client
  • Handle any escalated security issues or emergency situations appropriately
  • Other management responsibilities as determined by leadership
  • Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates
  • Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
  • Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
  • Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site
  • Meet all contractual scheduled hours with a minimum of unbilled overtime
  • Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
  • Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
  • Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
  • Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management
  • Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

Qualifications

  • Four year degree in Criminal Justice, Business Administration or related field
  • Previous Contract Security, facilities management, military or law enforcement experience
  • At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating and retaining quality staff
  • Outstanding interpersonal and communications skills required
  • Ability to work in a team-oriented management environment with the ability to work independently
  • Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
  • Previous payroll, billing and scheduling experience preferred
  • Ability to work in a team-oriented management environment while having an entrepreneurial attitude
  • Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Account Manager in Dallas, TX vacancy
  • $50k - $150k

     ...Lamar office in Syracuse, New York is now hiring a new Sales Account Executive (salary + commission) to help us bring innovative outdoor...  ...technology and systems Ability to exhibit effective time management and self-organization Willingness to immerse yourself in... 
    Suggested
    Full time
    Temporary work
    Work at office
    Local area
    Immediate start
    Monday to Friday
    Night shift

    Lamar Advertising Company

    Syracuse, NY
    more than 2 months ago
  • $75k - $110k

     ...Overview As an Account Manager within our Advanced Wound Management (AWM) team , you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. This includes advanced wound... 
    Suggested
    Flexible hours

    Smith+Nephew

    Dallas, TX
    3 days ago
  •  ...As an Account Manager, you will be responsible for providing growth on current accounts, including: Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via phone & email, provide quotes, and take customer orders Research leads... 
    Suggested

    TradeJobsWorkForce

    Dallas, TX
    1 day ago
  • $68.7k - $114.31k

     ...The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client; understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service... 
    Suggested
    Minimum wage
    Full time
    Contract work
    Live in
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours

    CorVel

    Dallas, TX
    3 days ago
  •  ...Account Manager: Austin Texas Location: Austin, Texas Territory: Greater Metro Austin to Dallas / I-35 corridor Type: Full Time Schedule: Remote Salary Range: Competitive Benefits: Medical, Dental, Vision, 401k, Voluntary life Insurance, Employer paid... 
    Suggested
    Full time
    Temporary work
    Remote work

    Pepperl+Fuchs

    Dallas, TX
    3 days ago
  •  ...Account Manager WFAA-TV Dallas About TEGNA TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly... 
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours

    TEGNA

    Dallas, TX
    2 days ago
  •  ...support— helping clients maximize building performance, energy efficiency, and equipment lifespan . Position Summary The Account Manager is responsible for achieving annual booking targets within assigned markets by closing sales at approved pricing, expanding key... 
    Work at office
    Local area

    UP Church

    Dallas, TX
    4 days ago
  •  ...Account Manager Birdseye's mission is to help make the world a safer place! We are the leader in AI-driven Remote Facility Supervision solutions for the Trucking and Logistics Industry. Our Maximum Telepresence Approach delivers cutting-edge, data-driven security and... 
    Contract work
    Remote work

    Birdseye Solutions

    Dallas, TX
    2 days ago
  •  ...collaboration, and customer success. Apply today to contribute to our mission of delivering exceptional solutions across industries! Account Manager – Chemicals (North America) Why This Role Matters At Nagase America, our Account Managers are trusted advisors, growth drivers,... 
    Full time
    Remote work
    Worldwide

    Nagase America

    Dallas, TX
    3 days ago
  • $10,000 per month

     ...Job Opportunity Role Overview: We're looking for an early-career Account Manager to help support and grow relationships with existing Downstream customers. This is a great opportunity for someone with some sales, customer success, or account management experience who... 
    For contractors

    Downstream System Inc

    Richardson, TX
    3 days ago
  •  ...Aftermarket Account Manager The Aftermarket Account Manager is responsible for promoting after-market parts and service solutions to an assigned customer base while actively pursuing new business opportunities to expand market share. This role is accountable for achieving... 
    Work experience placement
    Work at office
    Night shift

    HOLT Truck Centers

    Irving, TX
    3 days ago
  • $24.06 - $28.67 per hour

     ...Account Manager National Corporate Housing | Home, Wherever You Are National Corporate Housing is seeking a driven and adaptable Account Manager to manage the leasing of our fully furnished corporate apartments. This role is ideal for a sales professional who thrives... 
    Temporary work
    Local area
    Worldwide
    Relocation
    Weekend work

    National Corporate Housing

    Dallas, TX
    3 days ago
  •  ...focused on customers to achieve revenue and margin goals in assigned accounts. Identifies customer needs and applies company's value...  ...relationships and aligns customer and business goals, creating and managing a business and execution plan for shared success among the... 
    Temporary work
    Work experience placement
    Live in
    Flexible hours

    Avnet

    Richardson, TX
    4 days ago
  •  ...list of America’s fastest-growing privately held companies ten times . POSITION OVERVIEW We are seeking a dynamic, results-driven Account Manager to support the continued growth of our three flagship home décor brands: Surya, Global Views, and Mitchell Gold + Bob Williams... 
    Full time
    Work at office
    Worldwide
    Monday to Friday

    Surya Carpet

    Dallas, TX
    2 days ago
  •  ...enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications. As a Account Manager - IA , you will focus on driving business through cold calling,... 

    Rittal

    Dallas, TX
    3 days ago
  •  ...The Paymentus Account Management Team is responsible for the retention, relationship expansion, revenue growth, reference-ability and overall satisfaction of existing Paymentus clients, through proactive communication, situational analysis, client education and information... 
    Full time
    Contract work
    Casual work
    Work at office
    Local area
    Monday to Friday
    Afternoon shift

    Paymentus Holdings Inc.

    Dallas, TX
    2 days ago
  • $70k - $85k

     ...Account Manager Our goal is to rebuild the $1T+ insurance industry from the ground up using AI and software, not by adding more people and manual processes. Beagle is Corgi's renters insurance platform for property management companies. We automate renter benefits... 
    Full time
    Work at office
    Remote work

    Corgi Insurance Services, Inc

    Dallas, TX
    4 days ago
  • $320k - $420k

     ...vision at Postman. The Opportunity We are looking for aKey Account Director to lead growth within a set of Postman’s most...  ...sales experience, with a proven track record in strategic account management and expansion. ~ Experience selling technical and platform products... 
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Postman

    Dallas, TX
    3 days ago
  •  ...believe that everyone is a leader, regardless of their position or role. About the team and what we'll build together As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie’s key accounts and... 
    Remote work
    Flexible hours

    Kobie Marketing

    Dallas, TX
    23 days ago
  • $70k - $90k

     ...Location: Remote or Hybrid, US Compensation: $70,000 - $90,000 / year Department: Account Management & Strategy Description The Senior Account Manager is responsible for leading the execution and delivery of integrated fundraising campaigns across a portfolio of nonprofit... 
    Remote work
    Flexible hours

    AGP (Allegiance Group & Pursuant)

    Dallas, TX
    3 days ago
  •  ...Duties and Responsibilities The primary responsibility of an Account Executive is to build a book of business through:...  ...motivated, proactive, and ready to take initiative Strong time management Strong attention to detail and organization Results-driven... 
    Local area

    Goosehead Insurance

    Dallas, TX
    5 days ago
  • $75k - $81.9k

     ...Account Manager Are you the kind of person who loves building relationships, solving problems, and helping clients get the most out of technology? As an Account Manager, you'll serve as a trusted partner to a portfolio of Insurance Division clients, guiding them through... 
    Work at office
    Flexible hours

    Yardi Matrix

    Irving, TX
    4 days ago
  •  ...Who We’re Seeking We’re looking for an experienced Account Manager with a background in the locums staffing industry. In this role, you will be responsible for managing and growing client relationships while ensuring smooth execution of day-to-day staffing needs.... 
    Contract work
    Locum
    Remote work
    Flexible hours

    CareerPro Staffing

    Dallas, TX
    4 days ago
  •  ...opportunities Maintain compliance with Quality Control and product code date standards Plan and conduct regular sales visits to accounts Manage accurate inventory levels to minimize out-of-stock and out-of-code issues Monitor product placement and rotation in both... 

    Coca-Cola Company

    Grand Prairie, TX
    4 days ago
  • $70k - $80k

     ...Description Job Description: Title: Account Manager - Bonds/Surety Work Mode: Hybrid 3-4 days at either Syracuse or Binghamton office. | Supporting: Binghamton, NY office | Experience: Bond/Surety Experience   Please note: If this position is... 
    Remote work

    Insurance Office of America

    Syracuse, NY
    5 days ago
  •  ...Essential Duties and Responsibilities Other duties may also be assigned. Client Management Day to day contact First respondent to client requests Employee Management Hires field employees Evaluates crew leader performance... 
    Work at office

    U.S. Lawns

    Dallas, TX
    3 days ago
  •  ...Enterprise Account Manager TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we... 
    H1b

    Trend Micro

    Irving, TX
    2 days ago
  •  ...Travel: Travel required; some overnight travel required. Job Summary: As the primary point of contact for ProAct clients, the Account Manager is responsible for building relationships with new clients and coordinating internal parties and external vendors to meet and... 
    Contract work
    Night shift

    KPH Healthcare Services

    Dallas, TX
    2 days ago
  •  ...Position: Global Account Manager Location: Dallas, TX Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products... 
    Work at office

    Amphenol ICC

    Dallas, TX
    4 days ago
  •  ...seeking ways to promote better quality. You are driven to do what it takes to get the job done. Job Summary: An Account Manager is responsible for the day-to-day sales of industrial product which includes diesel and gas engine generators, transfer switches... 
    Temporary work
    For contractors
    Work at office
    Immediate start
    Flexible hours

    Loftin Equipment

    Irving, TX
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Account Manager. Be the first to apply!