System Operator II

Requisition Number: 28819

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

In this role the incumbent will coordinate and control the transmission and distribution of power to ensure safe and reliable service within company guidelines. The System Operator II position has the responsibilities and authority to take actions that are needed to ensure the reliability of the Bulk Electric System and alleviate operating emergencies. Each operator shall also respond to and coordinate customer outage restoration activities. Must be able to follow a 24/7 rotating shift, schedule to include nights / weekends and holidays.

Duties and Responsibilities

• Operating equipment and shedding firm load to alleviate emergencies.
• Each System Operator shall comply with all operating instructions from the Reliability Coordinator and/or Transmission Operator (PJM).
• Regional Transmission Operations
• Analyze and control the Bulk Power System (facilities greater than 100kV) to ensure grid reliability in accordance with PJM reliability standards
• Distribution Service Delivery
• Respond to daily trouble via Outage Management (OMS), facilitate emergency storm response, dispatch resources to mitigate distribution system emergencies, manage day-to-day trouble dispatch and allocate resources appropriately across the service territory to mitigate customer outages/issues.
• Transmission Switching
• Operate Transmission devices on the 69kV and 230kV system to align with planned maintenance activities as well as system emergencies
• Distribution Switching
• Facilitate switching of distribution level devices (13kV and below) in accordance with applicable UGI guidelines. Perform planned and emergency switching on a routine basis to facilitate maintenance or mitigate emergencies
• Individual or Team Project
• Complete Continuing Education Hours as required to maintain NERC / PJM Certification
• Be able to follow a 24/7 rotating shift schedule to include nights / weekends and holidays.
• Perform overtime as required during large outage / storm restoration response.

Knowledge, Skills and Abilities

• Basic knowledge of electrical theory and economics
• Strong Multitasking and Situational Awareness Skills
• Make decisions quickly and accurately in critical situations; concentration; work independently
• Basic knowledge of substation equipment and operations; relay/communications; power station operations.
• Knowledge of NERC/FERC regulations
• Be able to complete an 8 to 12 month on the job training program which culminates with NERC/PJM Certification
• Must pass pre-employment testing (e.g. PSP System Operator/Dispatcher Test, Edison Electric Institute POSS/MCI test).

Education and Experience

• Two-year degree in a Technical Field, required.

#LI-Onsite

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.