Customer Service Rep
Valence
Job Title
Review the MRP system to ensure customer order due dates are in line with required delivery dates
Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly
Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
Communicate with customers on any additional blue prints, drawings, or other items needed for processing
Coordinate with production on obtaining ECD's for orders
Prepare orders in ship out or other areas as needed
Develop daily reports on orders and communicate with production
Other duties as assigned
Job requirement 1 yr customer service experience preferred
Education
High School or better
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