Intake Assessor

POSITION INFORMATIONReports To: Clinical DirectorDepartment: ClinicalLocation: Franklinton / Whitehall / Madison HealthFLSA Status: Non-ExemptEmployment Type: Full-TimeJOB SUMMARYThe Clinical Intake Assessor is responsible for utilizing a client-focused, strength-based approach to identify client needs and inform a client's care path and clinical recommendations. Assessment results guide the development of individualized treatment plans and service recommendations for clients seeking substance use disorder and mental health treatment at Basecamp Recovery Center.Must have CDCA certification with minimum 2 years of experience in AOD counselingESSENTIAL DUTIES AND RESPONSIBILITIESClinical Assessment and IntakeConduct comprehensive client screenings to determine medical necessity for behavioral health treatment servicesInterview clients and caregivers to gather clinical, medical, and psychosocial informationUtilize strength-based assessment tools and techniques to evaluate client needs and resourcesReview relevant reports, records, and documentation to inform clinical recommendationsAssess and address risk factors including suicidality, homicidality, substance use severity, and safety concernsEscalate high-risk clinical concerns to Clinical Director or supervisor immediatelyMake appropriate clinical recommendations for level of care and treatment servicesDocumentation and ComplianceWrite all assessment reports and clinical documentation in a professional, objective, and timely mannerComplete documentation regarding all interactions with clients, providers, and interdisciplinary team members using appropriate systems and procedures per agency policiesEnsure compliance with 42 CFR Part 2, HIPAA, CARF accreditation standards, and Ohio Medicaid requirementsDocument all client and family complaints and grievances, and submit documentation to Quality department per policy requirementsMaintain accurate and timely records in electronic health record (EHR) systemClient and Family SupportServe as a primary contact for clients and families during the intake and assessment processRespond to all client inquiries within 2 business days, ensuring all client needs are metConduct client and family outreach as needed to address questions, concerns, or barriers to careEffectively de-escalate clients and families experiencing crisis or distressSupport clients in understanding assessment results and treatment recommendationsCollaboration and Care CoordinationCollaborate with Clinical Case Managers, Provider Case Managers, and interdisciplinary team to coordinate appropriate servicesSupport Clinical Escalation Specialists in addressing complaints and grievances by conducting client case reviewsCoordinate with medical, housing, and case management departments to ensure comprehensive careWork with external providers and community resources regarding clinical concerns and service coordinationParticipate in Treatment Team Meetings as clinically appropriateProfessional Development and ComplianceAttend and actively participate in staff meetings, clinical management meetings, and required trainingsUphold the Mission and Vision of Basecamp Recovery CenterAdhere to all federal, state, and local laws and regulations, including Ohio Chemical Dependency Professionals Board regulationsMaintain professional boundaries and ethical standards per CDCA certification guidelinesParticipate in special projects and assist with additional duties/tasks as assigned by supervisorAttend mandatory daily 8:30 AM morning meetingsREQUIRED QUALIFICATIONSEducation:High School Diploma or GED (required)Certifications/Licenses:Chemical Dependency Counselor Assistant (CDCA) certification (required)Must maintain active, unrestricted certification in good standingExperience:Minimum 2 years of experience in alcohol and other drug (AOD) counseling (required)Experience working with individuals experiencing homelessness (required)Experience working with trauma survivors (required)Experience with family systems therapy or family-centered approaches (required)Experience conducting clinical assessments and intake evaluations (required)Working knowledge of assessing and addressing risk and dangerous behaviors (required)PREFERRED QUALIFICATIONSExperience in CARF-accredited or Medicaid-funded behavioral health settingsFamiliarity with evidence-based treatment modalities (CBT, DBT, motivational interviewing, trauma-informed care)Knowledge of Ohio Medicaid billing and medical necessity criteriaBilingual skills (Spanish/English)REQUIRED SKILLS AND COMPETENCIESClinical Skills:Ability to conduct strength-based, client-centered clinical assessmentsDemonstrated expertise in crisis management and risk assessmentStrong diagnostic and clinical reasoning skillsKnowledge of DSM-5 diagnostic criteriaUnderstanding of levels of care and appropriate treatment placementAbility to appropriately interpret and implement policies, procedures, and regulationsCommunication Skills:Excellent verbal and written communication skillsStrong interpersonal skills including advanced listening techniques (empathic, active, and reflective listening)Ability to write clear, professional, and objective clinical reportsAbility to effectively de-escalate clients and families in crisisTechnical Skills:Proficiency in Microsoft Office Suite (Outlook, Word, Excel)Ability to navigate electronic health record (EHR) systemsAbility to utilize computer and cell phone for effective communicationFrequent proofreading and checking documents for accuracyInterpersonal Skills:Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse populationStrong client-focused approach with ability to set clear boundaries and advocate for client/family needsCommitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive mattersAbility to work successfully on an interdisciplinary teamAbility to work with various individuals across all levels within the organizationOrganizational Skills:Strong time management and organizational skillsAbility to work in a fast-paced environment while effectively multitaskingMust be highly detail-orientedAbility to manage day-to-day responsibilities with or without supervisionConsistent demonstration of good judgment and decision-making skills while maintaining the highest level of confidentiality and discretionPHYSICAL REQUIREMENTSVisual and auditory ability to work with clients, staff, and others in the workplace continuouslyAbility to communicate effectively within the work environment, read and write using the primary language within the workplaceFrequent speaking and listening (25-75%) to clients, staff, and other professionals in meetings and on the phoneAbility to stand or sit for extended periods of timeFrequent sitting and maintaining close visual attention to write reports and work at the computerAbility to utilize computer and cell phone (iPhone or similar)Ability to conduct assessments in designated time blocksWORK ENVIRONMENTPrimary work location: [Insert Basecamp location]Standard office environment with exposure to individuals in various stages of recovery and crisisMay involve exposure to clients experiencing acute behavioral health symptoms, substance use, or trauma responsesOccasional travel to other Basecamp locations or community sites may be requiredMandatory attendance at daily 8:30 AM morning meetingsMust be available Monday through Friday and able to conduct assessments in designated time blocksSCHEDULE AND AVAILABILITYMust be available Monday through FridayAble to conduct assessments during designated time blocksFlexibility to respond to urgent intake needs as they ariseDaily attendance at 8:30 AM mandatory morning meetingsADDITIONAL REQUIREMENTSMust pass pre-employment background check and maintain clearance on all required exclusion lists:Office of Inspector General (OIG) List of Excluded Individuals/EntitiesOhio Medicaid Provider Exclusion and Suspension ListOhio Department of Developmental Disabilities Exclusion ListNurse Aide RegistryNational Sex Offender RegistryOhio Department of Rehabilitation & CorrectionMust report any arrests or criminal charges to HR within 24-48 hours per agency policy (effective January 1, 2026)Valid Ohio driver's license and reliable transportation (if position requires community-based assessments)Ability to maintain professional boundaries and confidentiality per 42 CFR Part 2 and HIPAAMust attend any required training and maintain continuing education credits for CDCA certificationCOMPENSATION AND BENEFITSCompetitive salary commensurate with experience and credentialsHealth insurance, PTO accrual, 401k, etc.Opportunities for professional development and continuing educationSupportive, mission-driven work environmentPOPULATION SERVEDBasecamp Recovery Center serves individuals in recovery from substance use disorders and co-occurring mental health conditions. Team members should be comfortable working with patients at various stages of recovery, including those who may be actively using substances, experiencing mental health crises, or managing medical complications related to their conditions.DISCLAIMERThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This position description does not constitute a contract of employment, and Basecamp Recovery Center retains the right to change or assign other duties to this position at its discretion.EQUAL EMPLOYMENT OPPORTUNITYBasecamp Recovery Center is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status. #J-18808-Ljbffr Basecamp Recovery LLC