Scrum Master

Project Manager / Scrum Master

Influential is looking for a highly organized, execution-driven Project Manager / Scrum Master to support delivery across our Creator Commerce platform. This role is ideal for someone who thrives in fast-paced environments, brings structure to ambiguity, and is passionate about driving predictable, high-quality execution across product and engineering teams. You will play a critical role in optimizing Agile processes, improving team velocity, and ensuring alignment across cross-functional stakeholders. A key focus of this role is owning and enhancing our Jira and Confluence environments to design efficient workflows, implementing automation, and leveraging AI to streamline reporting and improve operational visibility. This is a hands-on role for someone who combines strong program management fundamentals with a continuous improvement mindset.

Responsibilities

• Agile Execution & Scrum Facilitation
• Partner closely with Product Managers and Engineering Leads to ensure smooth sprint execution
• Facilitate core Scrum Ceremonies: Daily Standups, Sprint Planning, Retrospectives, Backlog grooming and refinement sessions
• Ensure backlog readiness by making sure Product Backlog items are clearly defined, estimated, and ready for upcoming sprints
• Drive continuous improvement through actionable insights from retrospectives
• Delivery Management & Accountability
• Track feature progress and ensure timely delivery across sprints
• Proactively identify risks, blockers, and dependencies, and drive resolution
• Communicate delays and changes in timelines clearly to stakeholders
• Facilitate trade-off decisions (scope vs. Time vs. Quality) in alignment with Product
• Resource & Capacity Planning
• Assign resources in coordination with Engineering Leads
• Track engineering workload and capacity across sprints and releases
• Support forward-looking capacity planning and resource allocation
• Performance Tracking & Reporting
• Monitor and report on engineering performance metrics, including: Sprint burndown, Cycle time, Throughput / velocity
• Own status reporting for stakeholders and leadership
• Ensure transparency into progress, risks, and delivery health
• Cross-Functional Coordination
• Coordinate dependencies across teams including Engineering, Infrastructure, QA, Legal, and Marketing
• Build and maintain project timelines across initiatives and dependencies
• Manage release schedules and calendars
• Tooling, Workflow Optimization & Automation
• Own and continuously improve Jira and Confluence workflows
• Set up and manage boards, tagging structures, dashboards, and reporting frameworks
• Implement automation within Jira and Confluence to improve efficiency and reduce manual work
• Leverage AI tools to optimize workflows, generate reports, and surface actionable insights
• Establish and enforce best practices for documentation and team processes

Qualifications

• 5-8+ years of experience as a Project Manager, Scrum Master, or Technical Program Manager in a product-driven organization
• Strong experience running Agile/Scrum processes with engineering and product teams
• Deep hands-on expertise with Jira and Confluence, including workflow optimization, board setup, tagging, and automation
• Experience leveraging AI tools to improve workflows, reporting, and team efficiency
• Proven ability to track and improve delivery metrics (velocity, cycle time, throughput)
• Strong organizational skills with experience working across cross-functional teams
• Ability to proactively manage risks, dependencies, and competing priorities
• Experience with release planning and coordinating complex, multi-team deliverables
• Detail-oriented with a focus on executional excellence and continuous improvement

Our Publicis Groupe motto "Viva La Différence" means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.