Customer Operations Specialist
Virtual Vocations Inc
Managing daily waste and recycling operations for approximately 25-30 assigned properties, the full-time Customer Operations Specialist will schedule hauls, confirm service completion, review invoices for discrepancies, and provide responsive customer service in a remote capacity for Arizona residents. Key responsibilities Schedule and coordinate waste and recycling hauls based on service needs and operational data Confirm completed hauls, weights, and service details for accuracy and resolve any discrepancies identified in invoices Track customer and service escalations through resolution while maintaining accurate records of service activity Required qualifications 2+ years of relevant experience in customer operations, customer service, dispatch, or service coordination Strong ability to read and review invoices and identify discrepancies Proficiency with Microsoft Outlook, Word, and Excel Excellent organizational and time-management skills to manage multiple properties and priorities Detail-oriented with strong critical thinking and analytical skills to interpret operational data Virtual Vocations Inc
Vacancy posted 2 days ago
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