Facilities Operations Manager

Job Description

Job Description

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Subsidiary: KIRA Services

Job Title: Facilities Operations Manager

Work Location: Tucson, AZ

Labor Category: Full-Time | Exempt

About the Role

The primary purpose of the Facilities Project Manager position is to lead the contract through its full life cycle, providing overall responsibility for the execution, performance, and management of the maintenance services contract.

Note: Although the day-to-day responsibilities align with those of a Facilities Manager, the government requires the official position title to be Contracts Manager. This title is used for contractual purposes and does not change the job scope.

What You'll Be Doing

• Lead the contract through its full life cycle, providing overall direction, management, and accountability to ensure all work performed under the Performance Work Statement (PWS) meets contractual requirements and performance standards.
• Oversee day-to-day contract execution while ensuring compliance with company policies, government regulations, contractual requirements, and applicable safety and quality standards.
• Establish program goals, performance metrics, and project timelines that align with organizational objectives and customer mission requirements.
• Conduct program status reviews, customer meetings, internal staff meetings, and strategic planning sessions to monitor performance, address risks, and drive continuous improvement.
• Serve as the primary point of contact for the customer, fostering strong relationships and ensuring responsive communication throughout contract execution.
• Lead contract modifications, negotiations, and change management activities in coordination with internal stakeholders and government representatives.
• Own the contract's Profit & Loss (P&L), including budgeting, forecasting, cost control, revenue management, and financial reporting to ensure successful contract performance and profitability.
• Develop and implement performance assessment processes, identify opportunities for operational improvements, and drive initiatives that enhance efficiency and service delivery.
• Collaborate with supervisors, technical leads, and cross-functional teams to understand customer requirements, prioritize work, and ensure successful project execution.
• Provide leadership and supervision for daily operations, ensuring work is completed safely, efficiently, on schedule, and in accordance with contractual requirements.
• Promote a culture of accountability, quality, innovation, and continuous improvement while leading a high-performing workforce.

What We're Looking For

• 5+ years of progressive experience managing government service contracts of comparable size, scope, complexity, and operational responsibility.
• Demonstrated experience managing large-scale facilities maintenance or base operations contracts from contract award through closeout, including full life cycle (cradle-to-grave) contract management.
• Knowledge of the Service Contract Act (SCA), Collective Bargaining Agreements (CBA), Federal Acquisition Regulation (FAR), Defense Federal Acquisition Regulation Supplement (DFARS), and Time & Materials (T&M).
• Proven experience managing contract budgets, financial performance, forecasting, cost control, and overall P&L responsibility.
• Experience leading multidisciplinary teams and overseeing daily operations in a government or military installation environment.
• Trade Certification in Facilities Maintenance.
• Project Management Professional (PMP) and/or Certified Professional Contract Manager (CPCM) certification is preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook); experience using computerized maintenance management systems (CMMS), such as IBM Maximo.
• Must be able to obtain and maintain access to government worksites.

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

Benefits

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include:

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.