Customer Support Representative ($20 PH starting) (NORTH CANTON)
$20 per hourSpectrum
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Start Date: July 10th, 2026
100% on-site
Training Schedule: 10:00am-7:00pm Sunday-Thursday
Schedules After Training: All schedules 2nd shift working minimum one weekend day and start times ranging between 1:00pm and 3:00pm
Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers.
As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
- Continuously learning and turning that knowledge into customer service wins
- Uncovering customers needs, creating solutions, and resolving problems
- Making a positive impression on customers through a best-in-class experience
- Representing a Fortune 100 company with professionalism and courtesy
- Working in an open, friendly environment with a supportive, energetic team
We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
- Education: High school diploma or equivalent
- Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
- Language: Ability to read, write, speak and understand English
Preferred Qualifications
- Experience: 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications
- Technical Skills: MS Office, computer skills, typing
- Skills: Communication, organization, time management, customer service
- Abilities: Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient
$20 per hour
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...now or in the future. Start Date: July 10th, 2026 100%... ...ll thrive as a professional Customer Service Representative at Spectrum. Customer... ...inbound calls and providing support that strengthens connections... ...position generally is between $20.00 and $25.25 . The actual...SuggestedLocal areaVisa sponsorshipAll shiftsShift workNight shiftAfternoon shift- 1230 North Main Street, North Canton, OH, United States | Retail | Base + Bonus | 13... ...meaningful work and exceptional customer experiences. Some of... ...training and employment support we provide, helping people... ...Goodwill, you're not just starting a job; you're contributing...SuggestedHourly payFull timeTemporary work
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