Systems Administrator II

Endpoint Management and Deployment Administer endpoint management platforms, including JAMF and Microsoft Endpoint Configuration Manager, to manage configurations, image machines, deploy software, apply patches, and maintain endpoint compliance across the Athletics computing environment.Security and Vulnerability Remediation Proactively monitor Splunk dashboards, respond promptly to Information Security Office notices, and support security vulnerability remediation by coordinating remediation activities, validating compliance, assisting with device hardening, and supporting risk reduction efforts.Systems Administration and Platform Support Administer on-premises and remote servers, Software as a Service (SaaS) platforms, enterprise technology platforms, and related systems in alignment with Athletics IT and University standards.Advanced Technical Support Provide in-person and remote tier 2 and tier 3 support for Athletics staff, systems, applications, and endpoint issues; troubleshoot complex technical problems and escalate or coordinate resolution as needed.Game and Event Support Support the Athletics Department at major home contests, including Football home games, in support of operations. Occasionally support other events as needed.Automation and Documentation Develop and maintain scripts, deployment workflows, system documentation, and operational procedures to improve service delivery, consistency, and system reliability.Team Mentorship and Operational Support Serve as a senior technical resource for full-time helpdesk staff and student workers, providing guidance, knowledge transfer, and support for advanced issues and daily IT operations.Core Values - Consistently exemplify the core values and quality service standards of Texas Athletics. Always act ethically. Proactively seek guidance when unsure or unclear of a law, rule or policy applicable to you or your department/sport program. Actively participate in assigned education and training programs. Comply with all laws, policies, rules and regulations set forth by the Board of Regents of The University of Texas System, The University of Texas at Austin, NCAA, Conference, or other governing body, including state and federal laws.Annually obtain prior written approval and report all outside activities and outside income. Report knowledge of, or reasonable cause to believe, violation(s) of state or federal laws, policies, rules, or regulations of the University, Conference, or NCAA to IA ARMCS or IA HR.Fully cooperate with any investigation by providing complete and accurate information when requested to do so by Texas Athletics and/or the NCAA and do not influence others in any way during an investigation. In compliance with Title IX of the Education Amendments of 1972 and Texas Education Code Sec. 51.252, this position may be a Non-Confidential Employee as defined by University policies on Sex Discrimination, Sexual Harassment, Sexual Assault, Interpersonal Violence and Stalking. As a Non-Confidential Employee, individuals employed in this position will report incidents of such prohibited conduct to the Universitys Title IX Coordinator or Deputy Title IX Coordinator as required by applicable law or University policy. An employee who does not report an incident or who makes a false report is subject to termination and may be charged with a criminal offense (Class A or Class B misdemeanor). For more information about employee responsibilities under Title IX, including information about confidential employee reporting exceptions, please visit the Title IX website at duties as assigned. University of Texas at Austin