Call Center Associate / Telephone Operator Hospital

Are you an excellent communicator who thrives in a fast-paced environment? We are seeking a dependable Telephone Operator / Communications Specialist to support a busy healthcare organization in Manhattan by managing incoming calls, emergency notifications, paging systems, and after-hours communications. This is an outstanding opportunity for candidates with experience in hospital switchboards, telephone operations, call centers, reception, dispatch, or customer service. Location: Manhattan, NY Pay: $25.00 per hour Schedule: Shift is 2p-10pm; 5 days a week Responsibilities Operate the AMCOM telephone operator workstation to answer, route, and place internal and external calls. Initiate overhead, radio, and computer paging accurately and efficiently. Maintain and update on-call schedules within the AMCOM system. Process physician answering service messages for evening, overnight, and weekend staff. Respond to emergency communications including medical emergencies, fire alerts, bomb threats, and disaster notifications. Follow emergency notification procedures and document all emergency events. Assist with pager programming, testing, troubleshooting, and battery replacement. Receive and process after-hours telecommunications trouble calls. Perform administrative duties including message delivery, data entry, inventory support, and related clerical tasks. Respond to TTY communications for hearing-impaired callers when necessary. Qualifications High School Diploma or GED required. Previous experience as a telephone operator, hospital switchboard operator, call center representative, receptionist, dispatcher, or in healthcare communications is preferred. Strong customer service and communication skills. Excellent computer, multitasking, and data entry abilities. Ability to remain calm and professional during emergency situations. Strong attention to detail and organizational skills. Why You'll Love This Opportunity $25.00 per hour Stable opportunity with a respected healthcare organization. Fast-paced, team-oriented environment. Play a vital role supporting hospital operations and emergency communications. Great opportunity for candidates looking to grow their healthcare career. Phaxis LLC #J-18808-Ljbffr Phaxis