Project Manager - Operations

Operations Project Manager

Certified Collectibles Group is seeking an experienced Operations Project Manager to lead the planning, coordination, and execution of strategic operational projects across the organization. This role is responsible for managing projects from initial scoping and planning through implementation and closeout, ensuring projects are delivered on time, within budget, and in alignment with business objectives. The Operations Project Manager will partner closely with Operations leaders and cross-functional stakeholders to translate business needs into well-defined project plans, establish timelines and accountability, manage risks and dependencies, and drive projects through successful completion. Projects may support operational growth, process improvement, automation, facilities, workplace optimization, equipment, physical assets, and other business initiatives.

Key Responsibilities

• Lead multiple operational projects from initial concept and scoping through execution, implementation, and closeout.
• Develop comprehensive project plans, including scope, objectives, timelines, milestones, resources, budgets, dependencies, and deliverables.
• Establish clear project governance, roles, responsibilities, and accountability across project teams.
• Facilitate project kickoff meetings, status reviews, working sessions, and other project-related meetings.
• Track project progress against established timelines, budgets, and objectives and proactively address deviations.
• Identify, assess, and manage project risks, issues, constraints, and dependencies.
• Develop mitigation and contingency plans and escalate critical issues when appropriate.
• Conduct project cost analysis, develop estimates, and monitor project spending against approved budgets.
• Maintain accurate and timely project documentation, status reporting, decision logs, action items, and project records.
• Manage project changes by evaluating impacts to scope, schedule, cost, resources, and business objectives.
• Drive projects through implementation and closeout, including documenting outcomes, lessons learned, and follow-up actions.

• Serve as the central point of coordination for assigned projects, ensuring stakeholders remain aligned on objectives, priorities, timelines, and responsibilities.
• Partner with Operations leadership and cross-functional teams including Strategic Sourcing, Finance, IT, Facilities, Engineering, and other functions as appropriate.
• Coordinate project activities involving external vendors, contractors, consultants, equipment providers, and other third parties while partnering with the appropriate internal teams responsible for supplier relationships.
• Communicate project status, risks, decisions, resource needs, and recommendations clearly to project stakeholders and senior leadership.
• Facilitate decision-making and resolve cross-functional issues that could impact project delivery.
• Build strong working relationships across functions and levels of the organization to drive accountability and execution.

• Manage a portfolio of operational improvement and capital projects supporting business growth, efficiency, capacity, and workplace optimization.
• Lead projects that may involve automation, equipment, facilities, physical assets, infrastructure, workplace improvements, and other operational initiatives.
• Manage capital projects from planning and approval through implementation and closeout.
• Coordinate internal and external project resources to ensure requirements, timelines, budgets, and implementation plans are aligned.
• Support project planning and execution across multiple business units and operational functions as organizational needs evolve.

What Will Help You Succeed In This Role

• Bachelor's degree in Business, Operations, Engineering, Project Management, or a related field.
• 4+ years of project management experience, preferably within an operations, manufacturing, engineering, facilities, or similarly complex environment.
• Demonstrated experience managing projects from initiation through implementation and closeout.
• Strong project planning, scheduling, budgeting, risk management, and organizational skills.
• Experience coordinating cross-functional teams and managing multiple stakeholders with competing priorities.
• Ability to manage multiple projects simultaneously while maintaining attention to deadlines, details, and business objectives.
• Strong written and verbal communication skills, including the ability to communicate effectively with senior leadership.
• Demonstrated ability to identify project risks, solve problems, drive decisions, and hold project teams accountable for commitments.

Preferred Qualifications

• Experience managing capital projects and significant project budgets.
• Experience managing projects involving automation, equipment, facilities, or operational improvements.
• Experience working with automation integrators, machine builders, contractors, or other external project partners.
• Experience coordinating projects involving international partners or resources.
• PMP, Lean, Six Sigma, or other relevant project management or continuous improvement certification is a plus.

Key Stakeholders

• Reports to Chief Operating Officer
• Director – Strategic Sourcing
• Directors of Operations across CCG's business verticals
• Other cross-functional leaders and project stakeholders as required

Reasons To Join Us

• Compensation: $80,000–$100,000, commensurate with experience and qualifications.
• Comprehensive benefits including Medical, Dental, and Vision insurance.
• PTO & Paid Holidays.
• 401(k) retirement plan.
• Career development and learning opportunities.

About Certified Collectibles Group

Certified Collectibles Group is the world's leading provider of expert, impartial and tech-enabled services that add value and liquidity to collectibles. Its iconic companies include Numismatic Guaranty Company (NGC), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC) and Authenticated Stamp Guaranty (ASG). Since 1987, the Certified Collectibles Group companies have certified over 110 million coins, banknotes, comic books, TCGs, sports cards, video games, home video collectibles, stamps and more. Today, CCG serves the world of collectibles online and at its offices in the United States, United Kingdom, UAE, Germany and China.