Senior IT Asset Management Specialist

Senior It Asset Management Specialist

Software Guidance & Assistance, Inc., (SGA), is searching for a Senior IT Asset Management Specialist for a contract assignment with one of our premier higher education clients in Adelphi, MD. Hybrid: 4-5 days onsite per week.

Responsibilities:

• Manage the full lifecycle of IT assets including hardware, software, and related services from procurement through disposal
• Maintain and update asset records within ServiceNow and CMDB, ensuring data accuracy and integrity
• Track and reconcile hardware and software inventory across multiple systems and data sources
• Support software license management including entitlement tracking and basic compliance monitoring
• Partner with IT Operations, Procurement, and Service Desk teams to ensure proper asset governance and processes
• Generate reports and dashboards related to asset inventory, utilization, and lifecycle status
• Assist with audits, asset validations, and internal compliance activities
• Support process improvements and automation efforts within ITAM tools and workflows

Required Skills:

• 3–6+ years of experience in IT Asset Management (hardware and software)
• Hands-on experience with ServiceNow ITSM/ITAM and CMDB management
• Strong understanding of asset lifecycle processes and inventory management
• Experience with data reconciliation, reporting, and asset tracking (Excel proficiency required)
• Familiarity with software licensing concepts and compliance basics
• Strong organizational skills and attention to detail
• Ability to work independently and manage multiple priorities

Preferred Skills:

• Experience with ServiceNow HAM Pro or SAM Pro
• Exposure to SCCM, Intune, or other asset discovery tools
• Knowledge of ITIL processes or ITIL certification
• Experience supporting audits or working in regulated environments
• Prior experience in higher education or similar environments