Sr Operations Business Systems Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott  
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. 

• An excellent retirement savings plan with a high employer contribution. 

• Tuition reimbursement, the  Freedom 2 Save student debt program, and  FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 

• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. 

• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. 

The Opportunity  
This position works out of our Madison, WI location supporting operations in our Cancer Diagnostics division.

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.  

Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology.   

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.  

Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.   

Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions.  We help people live full and healthy lives through our accessible, molecular-based solutions.   

As the Sr. Operations Business Systems Analyst serves as a strategic liaison among business stakeholders, IT Application Analysts, and Operations Analytics—translating complex business needs into robust ERP solutions that improve operational performance. The senior analyst independently leads medium-sized initiatives (and critical workstreams within larger programs), mentors junior analysts, and ensures systems and processes remain aligned to business goals and the Quality Management System. This role demands strong analytical skills, clear cross-functional communication and a track record of successful project delivery in a fast-paced environment.

Essential Duties

Include but are not limited to the following:

• Independently lead complex ERP initiatives with broad scope and minimal oversight.

• Independently gather and document requirements, translate them into designs aligned to established standards, and propose design improvements for review and approval.

• Lead project steps and contribute to analysis, design, testing, deployment, and cross-functional issue resolution.

• Lead and execute end-to-end functional testing and UAT cycles, ensure testing completeness and quality, contribute to SOP user documentation, and lead post–go-live stabilization efforts.

• Serve as an advanced support resource by troubleshooting complex issues, performing root cause analysis, and recommending durable corrective actions. Share triage and escalation guidance with peers.

• Communicate clearly with internal stakeholders, leaders, and external vendors, translating technical concepts for non-technical audiences.

• Lead change management initiatives including development and ownership of SOPs and advanced training materials. Deliver targeted end-user training to drive adoption and sustainment.

• Maintain regular and reliable attendance.

• Act with an inclusion mindset and model these behaviors for the organization.

• Ability to lift up to 10 pounds for approximately 5% of a typical working day.

• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.

• Ability to travel 5% of working time away from work location. May include overnight/weekend travel.

Minimum Qualifications

• Bachelor’s Degree in a field related to essential duties; or Associates Degree and 2 years of relevant experience; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience.

• 4 years of experience as a business analyst designing and supporting processes in systems such as SAP, Oracle, or other ERP.

• Experience as an analyst in an operations, supply chain, and/or manufacturing environment.

• Experience leading system enhancement or implementation projects.

• Proficient in Microsoft Office.

• Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications  

• Bachelor’s degree in Operations, Supply Chain, Computer Science or Management Information Systems.

• Experience supporting business processes in advanced supply chain management solutions like SAP IBP, PP/DS, and/or Digital Manufacturing.

• Experience in a biotech/life sciences manufacturing environment; preferably in a cGMP, ISO 13485, and/or CLIA environment.

• Experience at a company with Computer Systems Validation processes in place or equivalent best practices and of change control as it relates to application systems.

• Lean Six Sigma Green Belt certification.

• Experience with SAP Fiori apps as a business user or in an analyst role.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:   

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

Connect with us at  abbott.com , on LinkedIn at  , and on Facebook at  . 

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.]]><