Family Care Specialist

Family Care SpecialistAssist the Family Service Counselors with interment verifications, blind checks and memorials.Job ResponsibilitiesBuilds at-need chartsVerifies at-need files before sent for verificationPerforms blind checksFollows up with memorial renderings, processes and timelinesNotifies families when flowers are placedSets Arrangement Continuation AppointmentsDesigns memorialsServes at-need cemetery families that currently own propertySets follow-up visits at the at-need arrangement conferenceLogs information for Family Service CounselorsMeets with funeral home at-need familiesMinimum RequirementsEducationHigh School diploma or equivalentCertificationCertified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)ExperienceNoneKnowledge, Skills & AbilitiesAbility to communicate effectively with associates, contractor personnel and client familiesAbility to work productively with minimal supervision; achieves work objectives in a timely mannerAbility to resolve routine problems promptly and effectivelyAbility to adapt to change in priorities