(ADRC) Intake Specialist

Are you passionate about helping others navigate life's challenges? Do you want to be the vital link that connects senior citizens and individuals with disabilities to the essential care they deserve?

We are seeking a dedicated, compassionate, and detail-oriented Aging and Disability Resource Connections (ADRC) Intake Specialist to join our team. In this role, you won't just be answering phones—you will be an advocate, a guide, and a lifesaver for families navigating the long-term care system

salary: $19 - $20 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Key Responsibilities 

• Conduct Assessments: Perform telephone assessments of functionally impaired seniors and  applicants to prioritize them for services.

• Manage Waitlists & Referrals: Place applicants on appropriate waiting lists (e.g., CCSP, HCBS) and refer them to local community resources.

• Collaborate with Professionals: Maintain open communication with medical professionals regarding applicant health and needs.

• Maintain Compliance: Ensure all documentation and screening follow state and federal aging service guidelines, and report suspected abuse or neglect to APS/LTCO.

• Data & Admin: Handle data entry and pull reports for evidence-based databases.

Skills

• Confidentiality (2 years of experience is required)
• Verbal Communication (2 years of experience is required)
• Basic Software Skills (2 years of experience is required)
• Claims Processing (2 years of experience is required)
• HIPAA
• Written Communication (2 years of experience is required)
• Data Entry (2 years of experience is required)

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.