Manager, Quality

We have an immediate opportunity for a Quality Manager. In this function you will manage the Quality Department located within a manufacturing plant and ensure products are produced in accordance with defined Corporate Quality standards. This individual reports to the Plant Manager.

RESPONSIBILITIES


• Follows plant safety procedures and guidelines
• Know emergency procedures and what to do in the event of power outages, machine failures, workplace injuries, etc.
• Wears and utilizes personal protective equipment (PPE) as required
• Understand and identifies Lock-out/Tag-out procedures
• Informs supervisor of safety issues; reports any workplace injury or incident immediately
• Support SQF through compliance with SQF standard practices and policies
• Assist SQF teams, audits, and documentation as necessary
• In absence of the Quality Manager, the roles and responsibilities of this position will be fulfilled as designated, documented, and approved by the Plant Manager
• Ensures optimal customer satisfaction through proper quality management from procurement of materials into plant facility, through the delivery of finished goods
• Monitors manufacturing processes, products, and materials to ensure that all are operating within defined parameters and standards
• Maintains and achieves internal quality targets, measurements, and KPI’s
• Manages and organizes daily activities for all employees assigned to the Quality department
• Investigates customer (internal & external) quality issues from performing root cause analysis to issuing of CAPAs
• Oversees the development, implementation, review and maintenance of the SQF System (food safety fundamentals and the food safety plan)
• Takes appropriate action to ensure the integrity of the SQF System and communicates to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System
• Be competent to implement and maintain HACCP based food safety plans; and have an understanding of the SQF Code level 2 and the requirements to implement and maintain SQF System relevant to the supplier scope of certification
• Responsible for validating changes to food safety fundamentals and food safety plans that have an impact on the supplier’s ability to deliver safe food products
• Responsible for validation and verification activities and ensures accurate records of quality compliance
• Participates as facilitator or leader of Kaizen and other cross-functional quality improvement team events
• The Quality Manager is the point of contact for regulatory inspections and 2nd and 3rd party audits
• In absence of the Quality Manager, the roles and responsibilities of this position will be fulfilled as designated, documented, and approved by the Plant Manager
• Ensures consistency with Company quality standards, practices, and policies
• Leads change efforts at manufacturing plant to improve and enhance quality systems
• Strengthens role, presence and impact of the Quality department within the manufacturing plant


• Implements and provides training of quality procedures throughout the plant
• Liaises with Sales, Client Services, Operations, and Supply Chain groups to respond to any customer concerns
• Liaises with Operations and Supply Chain groups to coordinate and drive internal corrective actions of identified quality problems
• Works with the Operations group to assist in their achievement of schedule attainment goals
• Directs and supervises Quality department employees
• Responsible for identification of required training of plant employees in SQF and related quality and food safety plans
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Conducts regular meetings with employees to review performance
• Participates in departmental, group, plant and other meetings
• Prepares for, coordinates, and leads inspections by clients, governmental agencies, or other entities
• Monitors accuracy, quality and integrity of data entered into business and quality systems
• Monitors and tracks quality performance metrics
• Oversees document control over the Quality department
• Regularly issues quality reports to management

More than a job. Grow, belong, and make a difference.

At D&W Fine Pack, we don’t just make packaging, we build purpose, pride, and strong teams. Whether you’re launching your career or bringing years of experience, this is a place where you can grow, be supported, and make a real impact. Our culture is built on four core values that guide everything we do:

• D edicated to Excellence– We hold ourselves to high standards in safety, sustainability, quality, and service.
• W inning with Success– We keep improving to deliver more for our customers and community.
• F ocused on Service– We listen, act fast, and support both our customers and each other.
• P eople with Purpose– We work as one team, showing respect, integrity, and care for all.

Benefits That Matter


Taking care of our team is a priority. Our benefits include:

• Medical, Dental, and Vision coverage
• 401k with company match
• Short and Long-Term Disability (STD/LTD)
• Company-paid Life Insurance
• FSA’s for Medical & Dependent Care
• Employee Assistance Program (EAP) –counseling, financial tools, legal help & more
• Wellness program
• Cancer Expert Now – access to expert consultations for cancer diagnosis and treatment guidance
• And more!

If this sounds like the kind of company and team you want to grow with, we’d love to hear from you.

Equal Opportunity Employer


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.