Commercial Relationship Officer (Dallas/Ft. Worth)

Commercial Relationship Officer (Dallas/Ft. Worth) We are currently looking for a Commercial Relationship Officer in Association Banking that is responsible for developing and managing relationships within the community association segment, including homeowners’ associations (HOAs) and property management companies. This role focuses on identifying business opportunities, promoting the Bank’s products and services, and ensuring a high level of client satisfaction while adhering to established risk and compliance standards. Responsibilities Develop new business opportunities through prospecting, networking, and referrals within the assigned market segment. Establish and maintain relationships with prospective and existing clients to identify needs and recommend appropriate financial solutions. Promote and cross‑sell the Bank’s products and services, including deposit, treasury management, and digital banking solutions. Maintain an active pipeline of opportunities and ensure timely, accurate documentation in CRM systems. Prepare and deliver client presentations, proposals, and product demonstrations aligned with business objectives. Participate in industry events, client meetings, and networking activities to enhance market presence and generate leads. Provide ongoing client support, including responding to inquiries, coordinating product implementation, and facilitating training as needed. Collaborate with internal partners to ensure timely service delivery and a consistent client experience. Stay informed of market conditions, industry trends, and competitive developments. Ensure compliance with applicable banking regulations, as well as internal policies and procedures. Maintain high standards of professionalism, work quality, attendance, and conduct. Qualifications Bachelor’s Degree in Business or related field. 4‑8 years of experience in the HOA industry working directly with associations and/or property management companies. Effective sales ability and persuasiveness. Applicants must be authorized to work for any employer in the United States; this position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time. The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. Benefits Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs. Equal Opportunity Employer Popular is an Equal Opportunity Employer, including Disability/Vets. #J-18808-Ljbffr Popular