Maintenance Director

Maintenance Director

Grand Emerald Place - South Bend, IN

Overview

Salary Range $60,000.00 - $65,000.00 Salary Position Type Full Time Job Shift Day

Position Summary

The Maintenance Director serves as the operational and environmental leader within the community. This role is responsible for maintaining a safe, clean, functional, and welcoming environment for residents, families, staff, and visitors. The Maintenance Director partners closely with the Executive Director and leadership team to oversee building operations, preventative maintenance, housekeeping support, room readiness, vendor coordination, and overall community presentation. This is not a passive maintenance role. This is a hands-on leadership position for someone who is proactive, organized, dependable, and takes pride in creating environments where people feel safe and cared for.

Building Operations & Maintenance

• Oversee daily maintenance operations and work order completion
• Perform preventative maintenance throughout the community
• Identify and address building issues proactively
• Ensure apartments and common areas remain safe and functional
• Support emergency repairs and urgent operational needs
• Maintain organized maintenance systems, supplies, and storage areas

Community Presentation & Environmental Standards

• Help maintain a clean, welcoming, and professional environment
• Oversee housekeeping support and cleanliness expectations
• Monitor interior and exterior building presentation
• Assist with apartment turnovers and move-in preparation
• Ensure community appearance reflects pride and operational excellence

Safety & Compliance

• Support life safety, emergency preparedness, and environmental compliance
• Assist with fire drill documentation, safety checks, and preventative inspections
• Help ensure ongoing survey readiness
• Maintain compliance with community safety policies and procedures
• Identify and communicate operational risks proactively

Vendor & Operational Coordination

• Coordinate with outside vendors and contractors as needed
• Partner with leadership on operational priorities and building projects
• Communicate maintenance updates, barriers, and repair timelines clearly
• Support efficient daily operations across departments

Leadership & Team Support

• Partner with the Executive Director and department leaders to support community operations
• Demonstrate urgency, professionalism, and accountability daily
• Help foster a positive and team-oriented culture
• Support residents and staff with responsiveness and professionalism

Qualifications

• Maintenance, facilities, environmental services, construction, or related experience preferred
• Leadership or supervisory experience preferred
• Experience in healthcare, senior living, hospitality, multifamily, or similar environments preferred
• Basic knowledge of building systems, preventative maintenance, and safety practices
• Strong problem-solving and organizational skills
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Self-motivated with strong follow-through
• Basic computer and communication technology proficiency required
• Valid driver's license preferred

The Ideal Candidate

You may be a great fit if you:

• Naturally take ownership
• Notice problems quickly and take action
• Bring solutions instead of excuses
• Communicate early and clearly
• Follow through consistently
• Take pride in clean, organized environments
• Stay calm under pressure
• Work with urgency and professionalism
• Enjoy solving problems and improving systems
• Care deeply about resident safety and experience
• Want to help build something meaningful

We are looking for someone who is:

• Hands-on but strategic
• Dependable but adaptable
• Accountable but team-oriented
• Organized but action-driven
• Professional but approachable

We are not looking for someone who waits to be managed.

We are looking for someone who leads.

What Success Looks Like

Success in this role includes:

• Safe and well-maintained building operations
• Timely work order completion
• Strong preventative maintenance systems
• Clean and organized maintenance operations
• Positive resident and leadership feedback
• Consistent survey readiness
• Strong apartment turnover execution
• Reliable operational support across departments
• High environmental and cleanliness standards

You will be measured by results, consistency, communication, responsiveness, and ownership.

Why Join OPS Living?

At OPS Living, you will have the opportunity to:

• Make a meaningful impact in residents' daily lives
• Help create safe and welcoming communities
• Grow professionally within a growing organization
• Be part of a mission-driven culture
• Help shape the future of our communities

This role matters.

The environment you help create directly impacts the comfort, dignity, and quality of life of the residents we serve every day.

Ready to Apply?

If you are someone who takes pride in your work, solves problems with urgency, and wants to help create environments where people feel safe, respected, and cared for, we encourage you to apply.