Access Associate Senior - Oncology Contact Center

These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis. These roles are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience. Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions, spend the majority of their time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience. Fully competent and productive individual contributor. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. Minimum Requirements Education: High School Graduate or Equivalent required. Associate’s degree preferred. Experience: 2 years relevant experience required. Access Associate fully cross‑trained to cover multiple specialties will be considered in lieu of the 2 years relevant experience. Licensure: None required. Physical Demands Job requires sitting for prolonged periods; repetitive motion: computer and mouse use. Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; attention to detail and ability to write legibly and compose messages clearly and concisely. The starting base rate for this role is $15.00 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Benefits Comprehensive Benefits Package: Medical, Dental, and Vision Insurance Paid Time Off, Long‑term and Short‑term Disability, Retirement Savings Health Saving Plans, and Flexible Spending Accounts Certification and education support Generous Paid Time Off About the Employer UVA Health is a world‑class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023‑2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023‑2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non‑discrimination and equal opportunity employment. #J-18808-Ljbffr