Customer Retention Specialist - State Farm Agent Team Member
$55k - $70kKurt Goeser State Farm
Job Description
Job Description
Customer Retention Specialist - State Farm Agent Team Member
Position Overview
Kurt Goeser State Farm is adding a Customer Retention Specialist in Lawrence, KS to help existing customers with policy questions, billing, claims follow-up, and coverage updates. This is a steady, customer-facing office role for someone organized, patient, and comfortable handling phone-based service.
Responsibilities
- Proactively reach out for policy reviews and renewals to retain customers
- Handle policy questions, billing inquiries, and coverage changes accurately
- Resolve service issues with patience and professionalism
- Identify coverage gaps and service needs during reviews
- Follow up consistently to support customer loyalty and retention
- Maintain accurate customer records in the agency system
Qualifications
- No prior insurance experience required
- Excellent listening, empathy, and problem-solving skills
- Organized and detail-oriented with strong follow-through
- Willingness to obtain the required Property and Casualty license
- Positive, professional, customer-first attitude
Benefits
- Base salary plus performance-based commission
- 401(k) retirement plan with employer match
- Health insurance
- Paid time off (vacation, sick, and personal days)
- Paid company holidays
- Clear career advancement paths
- Company events, contests, and team lunches
Pay range: $55,000-$70,000 per year
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Qualifications to be employees of a State Farm agent are established by each independent contractor agent. By applying/accepting a position with an independent contractor agent, you are not promised, guaranteed, or given a special preference in the selection process to become an independent contractor agent for the State Farm Insurance Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Retention Specialist - State Farm Agent Team Member in Lawrence, KS vacancy
$10k
...Border Patrol Agent (BPA) – in the Federal Security... ...police unit or as a member of a state or local law enforcement... ...required. U.S. Customs and Border Protection... ...Hebbronville, TX; Ajo, AZ. *Retention Incentive*Newly... .... Performing farm checks, building checks...SuggestedFull timeLocal areaImmediate startRelocationNight shiftUS Customs and Border Protection
Lawrence, KS2 days ago- ...minimum with unlimited upside as you increase your aptitude and proficiency in completing projects for the company. As a part-time team member, you are offered identity theft protection and 401k with match. Optimized, flexible work schedules that enable a healthy work-...SuggestedExtra incomePart timeImmediate startFlexible hoursShift work
RD SOLUTIONS INC
Lawrence, KS1 day ago - ...Wingstop - 2233 Louisiana St Suite G - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing...Suggested
Wingstop
Lawrence, KS3 days ago - ...Hunter Super Techs - TurnPoint is seeking an Hourly Team Member for their franchised McAlister’s Deli location in Lawrence, Kansas. This role involves various responsibilities including delivering food, maintaining a clean dining area, and assisting in the kitchen as needed...SuggestedHourly pay
Hunter Super Techs - TurnPoint
Lawrence, KS5 days ago $12 per hour
...Jimmy John's Hiring Team Members Looking for a job that fits your life? Jimmy John's is hiring Team Members at 601 Kasold Dr c 103, Lawrence... ...! Team Member Responsibilities Provide world-class customer service Make fast, fresh, flawless sandwiches Help keep...SuggestedHourly payFlexible hours- ...Support Center or with our Private Fleet Team, we are proud to provide a wide range of... ...everyday and special items. We make it easy for customers to affordably treat themselves with most... ...at Responsibilities LEAD TEAM MEMBER GENERAL SUMMARY: The Lead Team...Work experience placementSeasonal work
Dollar General
Lawrence, KS1 day ago - ...Restaurant Team Member Part Time Location: Lawrence, KS, US, 66044 Req ID: 484881 Benefits: Fuel Your Growth with Love's - company funded... ...cashiers play a crucial role in delivering excellent customer service by providing efficient and friendly service in a fast-...Part timeImmediate startFlexible hours
- ...Join Our Team at Rogers Location We're looking for new team members at our Rogers location who love working with people that's what our business is all about. We're looking for the person who is passionate about their job and excited to come into work each day to work...Casual workShift work
$12 per hour
...Pay** Starting at $12.00 per hour Team Member CrossAmerica Partners is an operator... .... With a geographic footprint across 34 states, we strive to be an industry leader, providing... ...to the well-being of our employees, customers, and the environment. Position Description...Hourly payWeekly payFull timeContract workPart timeSeasonal workImmediate startFlexible hoursShift workNight shiftDay shiftAfternoon shift- .... We partner with our customers to grow their brands by... ...ROLE As an Account Specialist for Grandstand, you will... ...growth targets. Client Retention/Churn Reduction :... ...independently and in team settings. Ability to exercise... ...description does not state or imply that these...
Egrandstand
Lawrence, KS1 day ago $497 per month
...suspected substance abuse, etc.) for the purpose of maintaining child's personal safety, a positive home environment and adhering to state, district and/or school policies. Participates in meetings, workshops and professional development for the purpose of conveying...Work at officeImmediate startLawrence Unified School District
Lawrence, KS5 days ago- ...Crew Member We are looking for a crew member to help us deliver our mission statement... ...your success here Flexible scheduling Team members at Cafua Management prepare... ...Fluent in English "With 200+ locations in 6 states, Cafua Management Company is one of the...Hourly payWeekly payFlexible hours
- ...Why Wendy's Our Crew Members are the heart of our company! As a Crew Member, you will... ...Do" attitude when working as part of the team What You Can Expect At Legacy, we are... ...arrive on time to all scheduled shifts. Customer service experience plus a positive attitude...Full timeAll shifts
- ...at in your career journey. See a day in the life of a Crew Team Member at McDonald's. Requirements: Currently, we are looking for... ...at our McDonald's, you'll be able to: Connect with customers to ensure they have a positive experience Prepare all of McDonald...Full timePart timeImmediate startFlexible hoursShift workNight shiftWeekend workAfternoon shift
- ...responsibilities in job positions as assigned by the supervisor. Team members are to strive to deliver a quality guest experience, deliver... ...products prepared. Responsible for friendly and efficient customer service. In addition, Team Members working cash handling...Hourly payPart time
- ...Job Description Job Description Description: Team Member Join Our Family. The people who work in our restaurants are the face... ...condition or status protected by law. Responsibilities Customer Service Food Prep and Delivery Daily Operations Quality...Weekly payFlexible hours
- ...Job Description Job Description Our Hourly Team Member role can encompass a range of different responsibilities depending on your interest: The food runner duties include: Delivers orders to guests in the dining room and ensures they have what they need; Refill...Hourly payShift work
$11 - $20 per hour
...weeks 1-3) at $11 per hour (or state minimum wage, whichever is... ...earning up to $20 per hour. ~ A retention bonus $250 is available after... .... Demonstrate exceptional customer service and react quickly to... ...speaking with their clients/members, as outlined in our contracts...Remote jobHourly payMinimum wageFull timeImmediate startWork from homeMonday to FridayShift workDay shift- ...affiliated practice locations provide care in 18 states and 80 markets, providing services that... ...continuum. Summary A Front Office Specialist is trained to act as the first point of... ...and support. Provide exceptional customer service during every patient encounter (...Work at office
Walker Surgical Center
Lawrence, KS4 days ago - ...SUMMARY A Front Office Specialist is trained to act as the first point of contact, setting... ...and support. Provide exceptional customer service during every patient encounter (... ...result on background check as required by state Must be able to provide proof of identity...Work at office
The EyeDoctors
Lawrence, KS8 days ago - ...the student will manage a variety of tasks ensuring excellent customer service and maintaining a professional atmosphere. This role requires... ...in application materials. # Familiarity with Microsoft Teams and Zoom, as demonstrated in application materials. Position...Hourly paySummer workWork at office10 hours per week
University of Kansas
Lawrence, KS1 day ago - ...products and exceptional service to our customers. As we continue to grow, we are seeking a... ...detail-oriented professional to join our team as a Retail Service Representative at our... ...this role, you will collaborate with team members to manage and support retail program transactions...For contractorsWork at officeRelocation
- ...Consultant consistently delivers a positive customer experience to all customers, utilizing... .... This customer service focused team member is knowledgeable in all areas of the Store... ...consistent with the requirements of applicable state and local laws, including the San...Work at officeLocal areaShift work
$10 per hour
...Noodles and Company , our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring Team Members to... ...safety licenses or certifications in accordance with local, state, and federal regulations. Must be at least 16 years old,...Full timePart timeLocal areaFlexible hoursShift work$10 per hour
...Noodles & Company , our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring Team Members to... ...safety licenses or certifications in accordance with local, state, and federal regulations. Must be at least 16 years old, making...Full timePart timeLocal areaFlexible hoursShift work- ...developmental disabilities throughout the United States. We have been providing long-term care... ...dedication to provide excellence to our customers, we have grown from a small independent... ...job duties with a friendly, positive and team-oriented approach Maintains required...Work at officeLocal areaImmediate startShift work
Tarrytown Expocare
Lawrence, KS5 days ago - ...Attendant to join our Lawrence Store - 31st team! The ideal candidate will support our... ...communicate effectively with co-workers, customers, and management. Must be organized and capable... ...and professional relationships with team members and leadership and works cross-...Full timeSeasonal workFlexible hours
MERS / Goodwill
Lawrence, KS4 days ago - ...Job Category Org: Store Customer Service Rep Company Description Come work for GM Pizza, a locally owned and operated, independent Domino... ...bound to have just the thing for you. Advancement Many of our team members began their careers as delivery drivers and today are...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursShift workNight shift
Domino's Pizza LLC
Lawrence, KS1 day ago - ...calls to the appropriate assistant/advisor team Conduct outbound outreach on all new... ...project to project easily Above average customer service skills in email and phone... ...other characteristic protected by federal, state or local laws. PI2eb6f6164cd8-26289-...Work at officeLocal area
National Real Estate Insurance Group
Linwood, KS3 days ago $15.75 - $16.75 per hour
...energetic and talented individuals in a stimulating, fast‑paced and team‑oriented culture. Hobby Lobby is a world worth exploring—where... ...8 pm; we are CLOSED on Sunday. Departments Include Art Crafts Custom Frames Fabrics Floral Hobbies Job Requirements Applicants must be...Hourly payPart timeImmediate startFlexible hoursNight shiftWeekend workHobby Lobby
Lawrence, KS4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Retention Specialist - State Farm Agent Team Member. Be the first to apply!
Related searches
- customer service specialist Lawrence, KS
- bilingual customer service representative spanish english Lawrence, KS
- financial customer service representative Lawrence, KS
- customer success specialist Lawrence, KS
- service delivery representative Lawrence, KS
- customer associate Lawrence, KS
- logistics customer service representative Lawrence, KS
- customer relations specialist Lawrence, KS
- airline customer service agent Lawrence, KS
- customer relations associate Lawrence, KS