Clinical Operations Specialist

To support the operational excellence of clinical services, the full-time remote Clinical Operations Specialist will manage complex scheduling, oversee provider attendance, and handle non-clinical patient requests while collaborating closely with leadership and team members. Key responsibilities Manage day-to-day scheduling workflows, including rescheduling and PTO tracking for providers Act as the first line of defense for non-clinical patient complaints and issue intake Prepare operational reports and coordinate meetings to support the Medical Services Director Required qualifications 2-4+ years of experience in healthcare operations, medical scheduling, or clinic coordination High comfort level with Electronic Medical Records (EMR) software, preferably Athena Ability to support a flexible operational schedule, including evenings and weekends Exceptional verbal and written communication skills for navigating sensitive healthcare conversations Successful completion of a standard healthcare background check and credentialing verification