Network Engineer

Network Engineer

We're looking for a hands-on Network Engineer who wants to own real infrastructure that matters —not just design it on paper. In this role, you'll lead day-to-day operations of a complex, mission-critical environment supporting public safety, 911 systems, and enterprise services across the City of Dublin. You'll be the one people count on when things break—diagnosing tough issues, driving root-cause resolution, and continuously modernizing the network to improve reliability and resilience. This is not a back-office, ticket-only role—it's for someone who thrives in production environments, is confident about troubleshooting under pressure, and takes pride in keeping critical systems running. If you're an experienced operator who wants meaningful ownership, visible impact, and the ability to shape infrastructure that directly serves a community, we want to talk.

The City of Dublin is seeking an experienced, hands-on Network Engineer to support and evolve a highly reliable, mission-critical technology environment serving City operations, public safety systems, and community services.

This role is responsible for maintaining a citywide network infrastructure that supports enterprise systems, modern cloud-integrated services, mobile workforce, and a regional 911 dispatch center. The ideal candidate is a seasoned technologist and problem-solver who thrives in complex environments.

The position works closely with the Network Operations Manager to support daily operations, align work with strategic priorities, and plan for future infrastructure needs. The Network Engineer collaborates with IT staff, the Information Security Administrator, vendors, and business units to deliver scalable, resilient, and secure solutions that support City operations, public safety systems, and critical services.

Essential Functions

Monitor and maintain the daily operation of network systems, server and storage infrastructure, backup and recovery systems and procedures, and associated services such as Active Directory.

Troubleshoot and resolve complex network, system, and application issues across LAN, WAN, wireless, and telecommunications systems.

Provide support for mission-critical environments, including transportation, utility and public safety systems, 911 communications, remote connectivity (VPN), cloud resources (Azure, Office 365), and mobile computing environments.

Respond to outages and high-priority incidents, performing root cause analysis and implementing corrective actions.

Escalate issues and risks as appropriate to ensure timely resolution and service continuity.

Design, implement, and maintain network infrastructure, including routers, switches, firewalls, wireless systems, and fiber-optic networks.

Lead lifecycle management efforts, including hardware/software upgrades, end-of-life (EOL) replacements, infrastructure consolidation and retirement initiatives, supporting high-availability configurations and redundancy designs (e.g., firewall HA, core network resiliency), participate in network expansion projects supporting new facilities, events, and infrastructure needs, and collaborate on infrastructure planning and long-term modernization initiatives.

Implement and maintain network and email security controls, including firewalls, VPNs, endpoint protections, and authentication systems.

Support security initiatives such as email security (DKIM, DMARC, SPF), identity and access control systems, vulnerability remediation and system hardening. Collaborate on incident response and the mitigation of security events, and ensure alignment with City security policies and best practices.

Lead or contribute to IT infrastructure projects, including network migrations, cloud transitions, security enhancements, and system integrations.

Coordinate with internal stakeholders and external vendors, consultants and service providers to ensure successful project execution and support of network systems.

Assist in planning and supporting large-scale events and operational initiatives requiring IT infrastructure.

Align project work with departmental priorities and objectives.

Coordinate troubleshooting and escalation efforts with third-party support organizations.

Participate in vendor evaluations and solution design discussions.

Collaborate with and provide mentorship to the IT support team on issue resolution and special projects.

Engage with internal departments to gather requirements and deliver solutions aligned to operational needs.

Participates in an on-call rotation to support our fellow staff and community at-large.

Minimum Qualifications

Bachelor's degree in computer science, Information Systems, or other relevant fields. 5+ years of progressive, hands-on experience supporting enterprise network environments or any equivalent combination of education and experience.

Experience with the Cisco Meraki platform, Palo Alto firewalls, Arista and Cisco IOS switching and routing, Dell PowerEdge, HPE Alletra storage, Cisco MDS fibre channel, VPNs, wireless infrastructure, VMware, Windows, and Linux server environments.

Physical Requirements

Ability to move about inside an office space to access file cabinets and office equipment.

Constantly operate a computer and other office machinery, such as a copier, fax machine, mobile device, shredder, scanner, etc.

Must be able to remain in a stationary position at the workstation throughout the scheduled workday.

An ability to exchange information with co-workers and citizens through email, telephone and in-person interactions.

Ability to occasionally lift and move objects weighing up to 20 lbs.

Ability to move objects weighing over 20 lbs. with the help of equipment/devices, on an infrequent basis.

Ability to enter data into a computer system in a sustained manner.

Ability to take the necessary precautions to work safely with electrical and electronic components.

Special Requirements

Valid driver's license.

Other Requirements

Demonstrate the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, and Dedication to Service.

Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures and laws, is an essential requirement of this classification.

Compliance with training directives established by supervisory/managerial personnel.

Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures.

Core Competencies

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services, acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Interpersonal Savvy: Relates well to all kinds of people-up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Time Management: Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.

Patience: Is tolerant with people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; waits for others to catch up before acting; sensitive to due process and proper pacing; follows established process.

Action-Oriented: This person enjoys working hard, is action-oriented, and is full of energy for the things they see as challenging. They do not fear acting with minimum planning and seizing more opportunities than others.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Priority Setting: Spends their time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Drug-Free Workplace

The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.

EEO Statement

The City