Jr Asst Food Beverage Manager

Job Description

Job Description

Description

Set a course for adventure with Princess Cruises!

As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.

Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.

At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.

As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

• Support Beverage Operations Excellence : Assist the Bar Manager and Assistant F&B Manager in delivering smooth, efficient beverage operations across all venues, consistently meeting Service Excellence and financial targets.
• Guest Experience & Service Recovery : Act as a visible presence in guest areas, proactively engaging with guests, resolving service issues promptly, and ensuring all feedback is captured, followed up, and escalated when required.
• MedallionClass & Technology Enablement : Promote and support the effective use of MedallionClass products, services, and applications to personalize the guest experience, reduce service friction, and optimize venue capacity.
• Order Flow & POS Accuracy : Oversee accurate and timely entry of guest and teammate orders in the onboard POS system, coaching teammates on best practices and troubleshooting basic system issues.
• Inventory, Stock & Cost Control : Support bar counts in high-volume venues, monitor par levels, and assist with ordering to ensure the right products are available at the right time while minimizing waste, overstocking, and expiries.
• Revenue & Package Performance : Monitor daily and voyage beverage performance, including package sales and promotions, and share insights with the Bar Manager to identify upselling and revenue‑generating opportunities.
• Event & Premium Experience Support : Coordinate with the Bar and Restaurant teams to ensure accurate setup, service, and reconciliation of premium events (e.g. Champagne Waterfall, Chef’s Table, private functions, and catering transfers).
• Systems & Reporting : Assist with the timely and accurate input of transfers, breakage, and usage (B&U) in Crunchtime and other systems, highlighting discrepancies or trends to the Bar Manager.
• Crew Bar & Cambusa Support : Support crew bar and Cambusa operations in line with Princess Ways standards, ensuring accurate documentation and transparent handling of crew sales and stock movements.
• Workforce Planning & Scheduling : Contribute to effective scheduling by providing input on operational needs, helping to align bar staffing with the food and entertainment program, and supporting last‑minute adjustments.
• Venue Readiness & Brand Standards : Conduct regular walk‑throughs of all beverage outlets to confirm setup, ambiance, cleanliness, and equipment are in line with Princess brand and Public Health standards, taking corrective action where needed.
• Training, Coaching & Onboarding : Support the training and onboarding of new beverage teammates, reinforcing Service Excellence, safety, and system standards, and providing ongoing coaching on guest interaction and sales techniques.
• Health, Safety & Compliance : Lead by example in following Responsible Service of Alcohol (RSA), HESS, and Public Health requirements, promptly reporting incidents and participating in drills and inspections as assigned.

• Food & Beverage Leadership Experience : Minimum one (1) year of experience as an Assistant Food & Beverage Manager, Bar Supervisor, or similar supervisory role in a high‑volume hotel, resort, or cruise ship environment.
• Operational & Financial Acumen : Strong analytical skills with the ability to interpret daily and voyage‑level F&B performance, support cost control, and contribute to revenue‑driving initiatives.
• Service Recovery & Problem Solving : Proven ability to handle guest complaints and service recovery situations calmly and professionally, making sound decisions and following through to resolution.
• Guest Service Excellence : Demonstrated commitment to world‑class guest service, with the ability to build rapport, anticipate needs, and create memorable experiences for a diverse international guest base.
• People Management & Coaching : Experience supervising, coaching, and motivating multicultural teams, with the ability to give clear direction, feedback, and recognition.
• Communication Skills : Fluent English language skills, both verbal and written, with the ability to communicate clearly and confidently with guests and teammates at all levels.
• Systems & Technology Proficiency : Comfortable using MS Office, F&B management systems, and POS platforms; willing and able to learn and champion MedallionClass applications and other onboard technologies.
• Public Health, Safety & Compliance : Solid understanding of public health, sanitation, and safety principles (e.g. USPH or similar), with a strong focus on compliance and safe working practices.
• Education & Professional Background : Preferably a graduate of a recognized hotel, catering, or hospitality school, or equivalent professional experience in Food & Beverage operations.
• Personal Attributes : Personable, resilient, and culturally aware, with outstanding interpersonal skills, a warm and caring approach, and a genuine passion for surprising and delighting guests.
• Teamwork & Professionalism : Proven ability to build and maintain courteous, professional working relationships in a fast‑paced, multicultural, shipboard environment.

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

• A competitive salary package.
• Your comfortable double cabin - your space to relax and recharge.
• Company-paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well-being and work-life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.