Product Manager

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. DualEnroll was founded in 2012 with a mission to streamline and automate every facet of dual and concurrent enrollment, enabling colleges to serve students more effectively and efficiently. Trusted by over 100 colleges across the United States, our cloud-based SaaS platform offers comprehensive tools for student admission and registration, credentialing high school instructors, managing ongoing mentorships, and supporting course administration and reporting. What you will own Day-to-day decisions on the existing platform – change requests, configuration calls, prioritization trade-offs, customer escalations. You move independently on the calls you can make and loop in the Head of Product on the ones you cannot. Delivery from idea to production – JIRA hygiene, sprint rhythm, QA handoffs, release notes, customer-facing documentation. We do not have a formal Scrum process today. You will help shape one with our CTO. AI inside our workflow – We have started building skills and agents using tools like Claude, JIRA, and Zapier to handle parts of our process. You will keep iterating on them and stitch them together into something more cohesive. Cross-team communication – You are the connective tissue between Engineering, Implementation, Support, Customer Success, and QA. You produce the release notes, decision summaries, and updates that keep everyone aligned. Customer conversations – You will talk to college staff regularly. The best product calls come from real workflow context, not dashboards. What we are looking for 3 to 5 years in Product Management, Product Operations, or Technical Project Management at a B2B SaaS company You have personally owned a backlog, run standups, and shipped releases in an Agile environment Hands‑on AI tool fluency. You can point to specific agents, prompts, or LLM‑assisted workflows you have built or substantially contributed to in a real work setting Strong analytical instincts. You can pull signal from usage data, support trends, and customer feedback without being told what to look for Clear communicator with both engineers and non‑technical stakeholders Familiar with workflow engines, process automation, or configurable SaaS platforms US‑based. We are not sponsoring visas or hiring on OPT for this role Bonus, not mandatory Background in B2B SaaS workflow platforms, configurable products, or EdTech A developer or technical BA who has moved into product, or a PM with enough technical depth to read code and reason about architecture Experience with automation and integration tooling such as Zapier, n8n, or Make This role is probably not for you if You want a 200‑person product org with a defined ladder. There are two people in the product here, including you. You expect a polished delivery process to inherit. We are building it. Your AI experience is conceptual rather than hands‑on. Your base salary expectation is above $100K. Why this is a good seat You will know everyone on the team in your first week. You will make decisions that ship to customers within days. As the company grows and the product suite expands, this role grows with it. DualEnroll is a Banyan Software portfolio company, which means profitable, growing, and built for the long term. How to apply Send your resume. In place of a cover letter, send one short paragraph on an AI workflow you have built or substantially contributed to in a work setting. What product problem it solved, what you would do differently, and where you got stuck. We read every one of these. Generic AI‑generated answers are easy to spot. The expected base salary for this position is: CAD 75,000 – 95,000 excluding annual bonus and equity (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job‑related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond — instead, forward it to View email address on click.appcast.io and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant. #J-18808-Ljbffr