Field Service Technician - Binghamton, NY

Field Service Technician I (Hudson, NY) As a Field Service Technician I, you will act as the first line response to our customers, communicating in an open, helpful, and engaging manner with the focus on finding the right solution. You will organize, triage and handle customer issues, and use formal training provided by NCRVoyix to provide customers with what they need when they need it. Responsibilities Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment such as self‑checkout systems within an assigned territory. Perform maintenance, repair, preventive maintenance work, and system overhauls. Qualifications Local candidate to the specific geographic area. Authorized to work in the United States. At least 18 years of age. Valid driver’s license and driving record that satisfies NCR fleet requirements. PC skills, basic electronic skills, and familiarity with specific hardware and operating systems. Ability to perform the essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving several hours per day. Rotating and weekend shifts. Flexible shift work – rotating shifts within set teams including morning, afternoon, and evening start times with some holidays. Carrying and lifting tools, parts, and equipment weighing up to 75lbs. without assistance, up to 150lbs. with assistance. Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size. Willingness to be trained on and operate small‑scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches. Preferred Qualifications Familiarity with large servers, mainframe computers, and imaging software. A+ Certification, CompTIA N+ Certification. One or more years of related experience. Benefits & Compensation Hourly pay range: $17.00 to $20.83 depending on location and experience levels. Overtime available at time and a half. 7 paid holidays and 6 paid floating holidays. Paid vacation – up to 80 hours your first year. 401(k) savings and retirement plan. Medical insurance available immediately. Full‑time employee benefits: Medical, Dental, Life, Vision, Short/Long Term Disability, Paid Vacation, 401(k). Salary range for full‑time employment: $38,900.00 – $58,300.00. Equal Employment Opportunity Integrated into our shared values is NCRVoyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. #J-18808-Ljbffr NCR Voyix Corporation