Scheduler Non-Clinical - Administrative

Medical Scheduler


Location: East Palo Alto, CA

Monday-Friday | 8:00 AM - 5:00 PM

Position Overview

This role works closely with physicians, clinical teams, and ancillary departments to ensure procedures are scheduled accurately, efficiently, and in alignment with provider availability, facility resources, and patient readiness.

Key Responsibilities

• Schedule and coordinate cardiology procedures, ensuring alignment with provider block time, room availability, and equipment needs
  
• Coordinate with physicians, clinic staff, and ancillary teams to confirm all procedural requirements are met
  
• Monitor and adjust schedules as needed, including handling cancellations, reschedules, and urgent add-ons
  
• Patient Access & Financial Clearance
  
• Verify insurance eligibility, referrals, and prior authorizations prior to scheduling procedures
  
• Ensure all required documentation is completed and compliant before procedures are finalized
  
• Communicate clearly with patients regarding appointment details, preparation instructions, and updates
  
• Enter, update, and maintain accurate scheduling data within EPIC and other systems
  
• Manage work queues and incoming procedure orders, ensuring timely processing
  
• Track completed procedures and assist with reporting, audits, or special projects
  
• Maintain organized and accurate records to support operational efficiency and compliance
  
• Serve as a key liaison between patients, providers, and internal teams
  
• Provide cross-coverage support for other schedulers or departments as needed
  
• Assist with onboarding and training of new team members
  
• Support process improvements to enhance scheduling efficiency and reduce delays
  

Required Qualifications

• High School Diploma or equivalent
  
• Experience using EPIC (required)
  
• Proven experience with surgical or procedural scheduling workflows
  
• Strong understanding of insurance verification, referrals, and authorization processes
  
• Proficiency in scheduling systems, data entry, and intermediate computer skills
  
• Ability to manage high-volume scheduling with strong attention to detail and prioritization
  
• Excellent communication skills for interacting with patients, providers, and staff
  
• Experience in cardiology or specialty procedural scheduling
  

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Pay Details: $25.00 per hour

Search managed by: Savannah Mckillip


Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.