Generalist - Human Resources

Position Overview

CREO Group is seeking a motivated and people-focused Human Resources Generalist to support daily HR operations within our fast-paced manufacturing environment in Kissimmee, FL.

This role will partner closely with operations leadership and team members to support employee relations, recruiting, onboarding, compliance, engagement initiatives, performance management, HR administration, and policy execution.

The ideal candidate will have direct, on-site manufacturing experience who is highly organized, approachable, adaptable, and capable of balancing administrative responsibilities with hands-on support across the facility.

This position plays a key role in establishing a positive employee experience as well as drive a compliant, and team-oriented workplace culture aligned with CREO’s values of Collaboration, Respect, Empowerment, and Opportunity.

Essential Responsibilities

Employee Relations & Team Member Support

• Serve as a point of contact for team member questionsregardingpolicies, procedures, benefits, attendance, payroll, and workplace concerns.
• Support employee relations by gathering information, documenting conversations, and partnering with HR leadership onappropriate nextsteps.
• Assistinmaintaininga positive work environment through visibility on the production floor and proactive communication with team members and supervisors.
• Support investigations related to attendance, conduct, workplace concerns, and policy violations whilemaintainingconfidentiality and professionalism.

Recruitment & Onboarding

• Coordinate recruiting activities including job postings, candidate communication, interview scheduling, and onboardinglogistics.
• Conduct new hire orientation and support onboarding processes to ensure a smooth transition into the organizationand assimilation into the CREO Group culture.
• Partner with hiring managers to support staffing needs andmaintaintimelycommunication throughout the recruitment process.
• Maintainaccurateonboarding and personnel documentation in HR systems anddigitalemployee files.

HR Administration & Compliance

• Maintain HR records,digitalpersonnel files, and documentationin accordance withcompany standards and employment laws.
• Assistwith compliance initiatives related to federal, state, and local employment regulations.
• Support leave administration processes including FMLA, ADA accommodations,Workers’Compensation, and other employee leave matters.
• Assistwith policy communication, acknowledgements, corrective action documentation, and HR reporting.
• Ensure confidentiality and proper handling of sensitive information.

Payroll, Benefits & HR Systems

• Support payroll and timekeeping processes through ADP, including timecard reviews, attendance tracking, and issue resolution.
• Assistteam members with benefit enrollment questions, HRIS navigation, and employee self-service support.
• Maintainaccurateemployee information within HR systems.

Engagement & Culture

• Assistwith employee engagement initiatives, recognition programs, wellness activities, training coordination, and company events.
• Support communication efforts including announcements, postings, and employee-facing materials.
• Promote a culture centered around safety, accountability, teamwork, and continuous improvement.

Education & Experience

• Bachelor’s degree in human resources, Business Administration, or related field preferred.
• Minimum of2-4 yearsofon-siteHuman Resources experiencerequired, within a manufacturing or industrial environment.
• Bilingual English/Spanish strongly preferred.
• Experience supporting employee relations, recruiting, onboarding, and HR administration.
• Working knowledge of employment laws and HR best practices.
• Experience with HRIS systems; ADP experience preferred.
• Strong Microsoft Office skillsincludingOutlook, Word, Excel,PowerPointand Power BI.
• Strong organizational skills with the ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Ability tomaintainconfidentiality and exercise sound judgment.
• Strong interpersonal and communication skills with the ability to build relationshipsand influenceacross all levels of the organization.

Certifications (Preferred)

SHRM – CP or SHRM-SCP (equivalent to SHRM - PHR or SPHR)

Performance Expectations and Core Competencies

All CREO Group Employees are expected to:

• Demonstrate the CREO Core Values of Collaboration, Respect, Empowerment, and Opportunity in all interactions.
• Support the Company's Value Creation Plan through Commercial Innovation, End Market Expansion, Operational Execution, and Nurture Our Team.
• Promote a culture where peoplethrive,partners grow, and innovation takes shape.
• Perform work safely, ethically, efficiently, and with a commitment to continuous improvement.
• Contribute positively to the success of One CREO by working collaboratively across all functions and locations.

Physical Requirements/Work Environment

Manufacturing Plant:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

Employees in this position are regularly required to:

• Remain in a standing and/or walking position for extended periods during the work shift.
• Frequently walk throughout the production floor, warehouse, and other manufacturing areas.
• Use hands and fingers to handle, grasp, manipulate, assemble, inspect, oroperatematerials, tools, machinery, and equipment.
• Frequently reach, push, pull, bend, stoop, crouch, kneel, squat, twist, and climb asrequiredto perform job duties.
• Occasionally climb stairs, ladders, or work platforms where job dutiesrequire.
• Lift, carry, push, or pull materials, parts, containers, or equipment weighing up to:

• Frequently: up to 25 pounds
• Occasionally: up to 50 pounds
• More than 50 pounds with team lifting or mechanicalassistance, whenrequired.

• Perform repetitive hand, wrist, arm, and shoulder movements throughout the workday.
• Maintain sufficient manual dexterity and coordination to safelyoperateproduction equipment and hand tools.
• Visually inspect products, equipment, labels, gauges, and displays toidentifydefects or quality concerns.
• Hear alarms, warning signals, equipment sounds, and verbal instructions in a manufacturing environment.

• Communicate effectively with supervisors, coworkers, and visitorsregardingproduction, quality, and safety matters.
• Wear required Personal Protective Equipment (PPE), which may include safety glasses, hearing protection, steel-toe footwear, gloves, high-visibility clothing, hair restraints, respirators (whenrequired), or other protective equipment.
• Safelyoperateor work around moving machinery, conveyors, forklifts, robotic equipment, and automated manufacturing systems afterappropriate training.

Employees regularly work in a manufacturing environment that may include:

• Exposure to moving mechanical parts and automated equipment.
• Moderate to high noise levels requiring hearing protection.
• Exposure to varying temperatures depending ondepartmentand season.
• Exposure todust, plastic resins, lubricants, cleaning agents, and other manufacturing materials.
• Bright industrial lighting and frequent activity from forklifts and material handling equipment.
• Overtime, weekend work, and extended shifts as business needs require.
• Required PPE: hearing protection, safety glasses, and safety shoes where applicable.

Office/Non-Manufacturing Plant

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

• Ability to remain in a stationary position (sitting or standing) for extended periods while performing office-related tasks.
• Frequentlyoperatea computer, keyboard, mouse, telephone, and other standard office equipment.
• Frequently communicate with employees, customers, and business partners in person, by telephone, and through electronic communications.Mustbe able to exchangeaccurateinformation.
• Occasionally move throughout the office to attend meetings, access files, and interact with coworkers.
• Occasionally lift, carry, push, or pull office materials or equipment weighing up to 15 pounds.
• Occasionally bend, stoop, reach, or kneel to retrieve files or office supplies.

• Ability to read documents, computer screens, and printed materials with or without reasonable accommodation.
• Ability to travel occasionally, ifrequiredfor the position.

Employees regularly working in an office or non-manufacturing environment that may include:

• Work is primarily performed in a professional office environment.
• The noise level isgenerally moderate.
• The position may require occasional work outside normal business hours to meet business needs.
• Employees may occasionallybe requiredto attend meetings or training at other company locations.

Note that office positions located within our Manufacturing Plants often require some plant-floor presence throughout the day so these work environment details may not always apply, they should still be noted.

CREO Group reserves the right to revise or update this job description as needed to better comply with the actual essential function of the job requirements as business needs dictate.

CREO Group is an E-Verify and Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. The Company provides reasonable accommodation for qualified individuals with disabilities in accordance with applicable federal, state, and local laws. Individuals who require accommodation to perform the essential functions of the job or to participate in the application process should notify Human Resources.

Compensation:

Salary Range/Pay Rate: $60,000-$80,000