Bell Person
$15 per hourTreasure Island Resort & Casino
Pay Rate: $15.00 an hour
SUMMARY: To transport and store luggage for hotel guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.
ESSENTIAL DUTIES AND RESPONSIBILITIES
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
Skills
Required:
Abilities
Required:
REQUIRED TRAINING
PHYSICAL DEMANDS
WORKING ENVIRONMENT
SUMMARY: To transport and store luggage for hotel guests. Responsible for a high level of guest service as described in your departments guest service standards. May be 16 years of age or older.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet and assist guests transporting and/or securing their luggage appropriately, as well as other special requests and deliveries
- Monitor front entrance of property for guest's arrival, open car doors, escort guests and show to hotel rooms
- Provide information about the property and its amenities Perform errands such as delivering supplies and newspapers, filling ice buckets, etc.
- Perform room checks at noon
- Ensures an organized, safe and clean front entrance and lobby area
- Exchange keys
- May assist in other departments
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Preferred:
- Previous guest service experience
Skills
Required:
- Highly organized and ability to adapt quickly to changing priorities
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Basic math and computer skills
Abilities
Required:
- Ability to read, analyze and interpret general documents
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to enthusiastically and professionally up-sell property amenities
REQUIRED TRAINING
- Treasure Island guest service training
- Bloodborne Pathogens training
- Any position-related training as determined by department manager
PHYSICAL DEMANDS
- Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
- Must have a good sense of balance, and be able to bend and kneel and stoop
- Must be able to reach and twist routinely
- Must be able to push, pull and grasp objects routinely
- Must have the ability to independently lift 25+ pounds routinely
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Work is performed in the Hotel but may require going onto the gaming floor, which includes flashing lights, frequent loud noises and cigarette smoke
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Occasionally overtime may be required
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
Vacancy posted 16 hours ago
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