Mgr I, Sales

PRS Facility Location
Waskom, TX Parts Sales - 160
Job Purpose
As a Sales Manager, you will identify sales opportunities, cultivate leads, and develop business relationships with clients to achieve sales targets and revenue goals. Your role involves understanding client needs, presenting solutions, and negotiating contracts to secure new business and maintain customer satisfaction. This role requires a deep understanding of the railroad industry and competitive product offerings, strong sales skills, and the ability to build and maintain relationships with key stakeholders. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into profitable long-term relationships based on trust and mutual satisfaction. A Sales Manager works with internal functional teams to ensure the company's products or services are delivered on time and up to the client's standards.
Req ID
11973BR
Company Description
Progress Rail stands at the intersection of legacy and innovation-driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world's largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost-effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company's products are in operation across more than 100 countries-powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting-edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail-they are making history every day.
Education / Training
• Bachelor's degree in marketing, business, or a related field; additional certifications in sales or account management are a plus.
Job Title
Sales Manager
City
Waskom
Key Job Elements
• Develop and implement sales strategies, plans, and implements tactics to grow business, expand offerings, and achieve sales targets for assigned accounts;
• Identify and qualify sales leads and prospects through research, networking, and referrals, targeting key decision-makers and influencers within target organizations;
• Build and maintain relationships with existing clients, serving as the primary point of contact and trusted advisor, understanding their needs, objectives, and challenges to deliver value-added solutions; • Coordinates execution of sales orders; serving as prime interface between customer and internal departments to resolve issues or concerns;
• Customize sales proposals, quotes, and contracts based on client needs, pricing guidelines, and company policies, negotiating terms and payment terms to close deals;
• Collaborate with internal teams, including marketing, accounting, IT, and operations to align sales efforts, address customer needs, and deliver solutions that meet client expectations;
• Prepare sales forecasts, reports, and analyses for management review, monitoring sales performance, trends, and market dynamics to inform strategic decision-making and planning;
• Attend industry events, conferences, and networking functions to generate leads, build relationships, and stay updated on market trends, competitor activities, and customer needs;
• Resolve customer inquiries, issues, or concerns promptly and professionally, demonstrating responsiveness, empathy, and a commitment to customer satisfaction;
• Monitor customer satisfaction and retention levels, satisfaction surveys, and follow-up meetings to assess customer loyalty and identify opportunities for upselling or cross-selling;
• Stay updated on industry regulations, compliance requirements, and best practices in sales and account management, participating in training programs and professional development activities; • Demonstrate professionalism, integrity, and ethical conduct in all sales activities, adhering to company policies, regulations, and industry standards;
• Travel as required to perform job responsibilities (25-50%).

Required Skills
• Sales techniques;
• Relationship building;
• Communication skills;
• Negotiation skills;
• Customer service;
• Analytical skills;
• Time management;
• Adaptability;
• Problem-solving abilities;
• Teamwork

Preferred Skills
• Formal Sales Strategy Training
Qualifications and Experience
Sales Managers rely on people skills and communicate with clients in both business-to-business and business-to-customer capacities. Other important skills and qualifications for Sales Managers include:
• Minimum of 5 years of experience in sales or account management, preferably in the railroad or transportation industry;
• Proven track record of achieving sales targets and building strong customer relationships;
• Knowledge of sales principles, techniques, and strategies, generating revenue, and building client relationships;
• Customer-focused mindset, with a passion for understanding client needs, delivering value, and providing exceptional service to drive customer satisfaction and loyalty;
• Strong communication and interpersonal skills, with the ability to build rapport, influence decision-making, and negotiate effectively with clients and stakeholders;
• Results-oriented attitude, with a sense of urgency, persistence, and determination to achieve sales goals, overcome challenges, and drive business growth;
• Analytical and problem-solving abilities, with the capacity to analyze sales data, identify trends, and develop actionable insights to improve sales performance;
• Organizational and time management skills, with the ability to prioritize tasks, manage time effectively, and follow through on commitments in a fast-paced sales environment;
• Adaptability and resilience, with the ability to thrive in dynamic situations, embrace change, and adjust strategies in response to market conditions or customer feedback;
• Proficiency in using sales tools and technology, such as CRM software, sales automation tools, and productivity apps, to manage leads, opportunities, and sales activities;
• Willingness and ability to travel as needed to meet with customers and attend industry events (approximately 25-50%).

Essential and Physical Activities Functions
• Strength - May be required to lift up to 50 pounds to assist in shipping event-related materials;
• Motion - Position requires standard repetitive motions and hand/eye coordination associated with normal office communications;
• Vision/Hearing Requirements - Required to use computer, read, and interpret orders, and communicate effectively with internal and external customers on the phone; frequent communications, including both talking and hearing;
• Work Environment - Position will typically be located in an office environment;
• Emotional Demands - Required to liaise with multiple levels within the organization, including senior leaders, managers, and production workforce; must be well-spoken, able to manage multiple priorities and individual requests daily, with professional and supportive attitude;
• Safety - Position is primarily limited to general office safety requirements. Safety requirements may change based on field work (i.e., if visiting a facility or railroad) and would require the use of all relevant PPE and follow safety protocols.
EEO
Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Benefits
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.**

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site specific Production and Incentive Plans
• Site specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign-on Bonus Programs

*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits.


**Subject to position, eligibility, and plan guidelines.
Job Category
Marketing, Sales and Service
Work Location Options
Waskom
State:
Texas