CX Service Design Leader — End-to-End Journeys & AI
Flock Safety
Flock Safety seeks a CX Design leader to unite multi-channel support journeys and craft scalable service blueprints. You will coach a team while hands-on with service and conversation design, guiding AI-enabled support initiatives and governance of the knowledge system. You will drive a CX transformation portfolio including platform migrations, AI deployments, telephony, and Salesforce changes, influencing cross-functional partners and decision makers. #J-18808-Ljbffr Flock Safety
Vacancy posted 3 days ago
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