Devops

Senior Cloud EngineerIn depth experience configuring and administering EKS clusters in AWS. In depth experience in configuring Splunk SaaS in AWS environments especially in EKS. In depth understanding of Open Telemetry and configuration of Open Telemetry Collectors. In depth knowledge of observability concepts and strong troubleshooting experience. Experience in implementing comprehensive monitoring and logging solutions in AWS using CloudWatch. Experience in Terraform and Infrastructure as code. Experience in Helm. Strong scripting skills in Shell and/or python. Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment. Must have a good understanding of cloud concepts (Storage /compute/network). Experience collaborating with several cross functional teams to architect observability pipelines for various AWS services like EKS, SQS, Firehose ete. Experience with Git and GitHub. Experience with code build and deployment using GitHub actions, and Artifact Registry. Proficient in developing and maintaining technical documentation, ADRs, and runbooks.Owns all technical aspects of software development for assigned applications. Participates in the design and development of systems &application programs. Functions as Senior member of an agile team and helps drive consistent development practices -tools, common components, and documentation. Works with product owners to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues. To provide support for on call escalations and doing root cause analysis of given issue. To independently resolve tickets within agreed SLA of ticket volume and time. To adhere to quality standards, regulatory requirements and company policies. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.