Vice President (AI Platform Governance)

Position InformationHiring Manager:Senior DirectorDepartment:Technology SolutionsDepartment OverviewThe Technology Solutions (“TS”) Department is responsible for designing and delivering state of the art technology solutions that are designed to create efficiency, mitigate risk and grow revenue for the Firm. Technology Solutions is also responsible for defining, managing and executing a robust Cyber Security program following the NIST Cyber Security Framework. Technology Solutions focuses on technical excellence through innovative application designs, robust data integration and analytics, high availability infrastructure and gold level service for our key stakeholders with information security embedded throughout. Critical functions within Technology Solutions include Project Management, Vendor Management, Business Analysis, Enterprise Data Governance and Stewardship, Application Development and 3rd Party Integration and Strategic and Secure Infrastructure and Operations. The Technology Solutions Department collaborates closely with Firm leadership and business unit heads to develop plans in line with business objectives.Position ResponsibilitiesWe are seeking a Vice President, AI Platform Governance to oversee the Firm’s enterprise AI platforms and related collaboration technologies, ensuring they enable secure, responsible, scalable and cost-effective adoption of AI across the organization. As a key member of the Firm’s AI operating model, this individual will own the governance and operational management of the Firm’s AI platform environment, establishing and evolving the guardrails, controls and operating practices required to support the continued growth of the Firm’s AI capabilities. The role will lead a small team of platform engineers, set priorities and manage workloads across administration, monitoring, reporting, support and platform change.Responsibilities include, but are not limited to:Leading governance, administration and operational oversight of the Firm's enterprise AI platforms, including Microsoft 365 Copilot, Copilot Studio, Power Platform and related collaboration servicesEstablishing and maintaining platform governance frameworks, standards, controls, guardrails, escalation processes and operating procedures that support secure and responsible AI adoptionTranslating cybersecurity, identity, privacy, data governance, legal and compliance requirements into effective platform configurations and controls, working with the responsible control functions to address requirements that cannot be implemented as designedGoverning AI and agent lifecycles, including registration, classification, approval, deployment, monitoring, recertification and retirement, and ensuring required ownership, support, access, monitoring, cost and audit controls are established before production releaseOverseeing platform environments, approved models, APIs, connectors, integrations, permissions, inventories including access, consumption and lifecycle controls across the AI environmentEvaluating new capabilities, business requests and platform changes, balancing innovation, risk, security, cost and operational considerations while coordinating approved changes through established change-management processesMaintaining auditability through logging, monitoring, evidence retention and control-performance oversightManaging AI platform licensing, consumption, budgets, forecasting and cost controls to ensure effective financial stewardshipOverseeing platform usage, adoption and operational reporting and communicating key governance, risk and performance insights to stakeholdersLeading platform-governance engineers and governance-related vendors, establishing priorities, service expectations and operational accountabilityCandidate RequirementsQualifications & Experience:Bachelor's degree in Information Systems, Computer Science, Engineering, Technology Management, Risk Management or a related field; advanced degree or relevant certifications preferred10+ years of experience in enterprise platform management, technology governance, cloud operations or related disciplines, preferably within regulated environments, including demonstrated ownership of complex enterprise platform or control environmentsStrong understanding of enterprise and AI platform governance, including control frameworks, cybersecurity, privacy, data governance, agent and model lifecycle governance, environment strategy, publishing controls, audit readiness and continuous compliance, with demonstrated ability to translate control requirements into practical platform configurations and operating controlsDeep expertise with Microsoft 365 Copilot, Copilot Studio, Power Platform administration and governance and related Microsoft 365 technologies; familiarity with Agent 365 preferredStrong knowledge of enterprise integrations, APIs, connectors, Azure API Management, identity and access controls and agent connectivity patterns, including practical experience with access, monitoring, throttling and consumption controlsExperience administering enterprise collaboration platforms, including Microsoft Teams and SharePointExperience managing platform reporting, software licensing, consumption forecasting, capacity planning and cost optimizationFamiliarity with enterprise service-management processes and platforms, including incident, request, problem and change managementDemonstrated ability to evaluate platform enhancements and business requests, assess operational and control implications and drive effective cross-functional decision-makingExperience leading technical teams, managing priorities, establishing operating procedures and driving service delivery excellenceStrong vendor-management skills, including oversight of strategic partners, deliverables and product roadmapsExceptional analytical, communication and stakeholder-management skills, with the ability to influence technical, business and control-function audiencesPragmatic, service-oriented and adaptable with the ability to balance governance requirements with evolving business and technology needsDemonstrated ability to effectively leverage AI tools in day-to-day work, with strong critical thinking skills to assess the accuracy, limitations and appropriate use of AI-generated outputsEnthusiastic about working in the office and contributing to a Gold Standard hybrid work cultureCritical Competencies for SuccessOur Gold Standards define key behaviors and competencies across 4 dimensions: Leadership, Achieving Results, Personal Effectiveness and Thinking Critically. These behaviors and competencies drive our ability to win together. Leadership: Role models in this area consistently focus on the right goals and priorities and continually develop themselves and others. Always team players, they influence and engage with others to contribute to a supportive and inclusive culture where all feel welcome.Achieving Results: Role models in this area are high achievers who develop careful plans and deliver consistently and effectively. They hold themselves and others accountable for delivering high quality results, and they remove barriers to ensure others can contribute and grow.Personal Effectiveness: Role models in this area build strong relationships, treat others with respect and communicate effectively. They are driven to exceed expectations and are adaptable to changing circumstances.Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems. They are forward thinking, anticipating issues and addressing them in advance.The department-specific competencies define the knowledge, skills and abilities that are needed to successfully perform the functional or technical work of this role.Technical Support: Triages, troubleshoots and resolves technical support issues. Escalates issues as needed.Software Development Principals: Utilizes software development, secure programming principles and a knowledge of programming languages to develop, configure and / or integrate new software and applications.Business Needs Assessment: Identifies business needs across departments within the Firm to understand the challenges, goals and problems that the business needs to solve and identifies appropriate technical solutions.Data Management and Information Security: Manipulates, restructures and / or queries data for various purposes, including reconciling issues in the database, designing database structures and / or generating reports. Adheres to governance principles and maintains data integrity and security.Risk Management: Identifies, forecasts and articulates ways to pursue and manage informed risks in ambiguous, complex or uncertain situations based on sound value propositions and an analysis of potential rewards and costs.Testing: Evaluates the functionality of an application, system or solution to ensure that requirements have been met and defects have been identified. Applies an understanding of end user requirements and usage in the end-to-end system to produce a quality product.Industry Knowledge: Demonstrates an understanding of the Firm's position in the industry, including its complex structure and competitive advantage in the marketplace. Monitors industry trends and changes and recognizes their relevancy and implications.Technical Communication and Documentation: Documents and communicates technical processes and procedures in area of specialty to stakeholders. Adapts the level of detail and specificity based on the needs of the intended audience.Vendor Management: Manages and coordinates with external vendors. Researches and identifies new vendors as needed and monitors performance.Relationship Management: Builds and maintains effective partnerships with internal clients and end users by advising on their needs and options, advocating for their business within the Technology Solutions department and managing expectations appropriately.Project / Program Management: Manages Technology Solutions project elements considering conflicting priorities, interdependencies, business objectives, communications and available resources.Innovative Mindset: Leverages an agile and creative mindset to drive innovative value creation, continuous process improvement and proactive learning through new technology, processes and people.Compensation and BenefitsFor Illinois Only: It is expected that the base salary range for this position will be $115,000 to $180,000. Actual salaries may vary based on factors such as skills, experiences and qualifications for the role. The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an ‘at-will position’ and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.Golub Capital is an Equal Opportunity Employer.Due to the highly regulated nature of Golub Capital’s business and because of the sensitivity of the information that all personnel have access to, Golub Capital performs extensive and thorough pre-hire screens to ensure that its personnel act with expected levels of integrity, professionalism and personal responsibility.Please review Golub Capital’s US Job Applicant privacy notice and, for California residents, the California Applicant privacy notice for information on how your personal data is collected, processed and stored.SummaryLocation: ChicagoType: Full time