Junior Research Analyst

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Junior Research Analyst Full Time, Alexandria, VA, US Position Overview NACS is seeking a junior analyst responsible for supporting the NACS Research Team with sales, delivery and ongoing support of NACS products and programs. The junior analyst will manage external inquiries for information, product inquiries, and NACS’ broad portfolio of data, analytics, and thought leadership. The role exercises independent judgement, analytical thinking, and supporting research initiatives. NACS directly – and through its partner programs – delivers a wide range of research products that are valuable resources for the convenience and fuel retail industry. The successful candidate will collaborate with the Research team and with internal NACS teams (Retail Engagement, Education, Marketing, IT, etc.) and external stakeholders to deliver and support these solutions. This position reports to the Director of Research & Development. Scope of Responsibilities Support the business development, delivery, and ongoing support of Research products, including the State of the Industry (SOI) Report and Talent Insights Dashboard. Provide day‑to‑day oversight of digital rights management tools and billing and related activities, as required. Serve as the primary point of contact for external requests for NACS research team. Maintain proactive and continual communication with internal teams, vendors, and product and service stakeholders; assist with recruitment and coordination for events as needed. Assist with the development of project timelines, manage project plans to meet deadlines and ensure successful initiatives. Participate in planning and organizational meetings to ensure projects are on schedule, and to foster collaboration across the organization. Contribute ideas, solutions, and recommendations. Identify opportunities to improve existing Research deliverables and processes and implement those improvements as required. Perform general administrative tasks such as processing invoices, tracking expenses, and maintaining accurate documentation and records. Growth Opportunities Contributing to the annual SOI Report, creating data presentations to be shared at events and NACS speaking engagements, maintaining NACS store count database, and managing partnership sales for events. Desired Skills Ability to provide excellent customer service using data-driven insights Translate complex data into clear, actionable recommendations Curious problem solver with strong analytical skills Collaborative team player focused on precision and results Highly organized and detail-oriented, focus on measurable solutions Passionate about analytics and data-driven strategies Strong Excel skills; proficient in Word, PowerPoint, and Outlook Quick learner with an agile, adaptable mindset Experience with customer databases and CRM systems a bonus Education and Experience Required Bachelor’s degree or commensurate experience 2+ years’ experience providing customer service, or commensurate experience Benefits In‑Office Position with Work From Anywhere (WFA) Days Metro Accessible – 2 blocks from King Street metro NACS is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis. All applicants will be considered for all positions on the basis of qualifications and without regard to race, color, religion, sex, national origin, age, marital status, veteran status, disability, sexual orientation, and any other legally protected status. #J-18808-Ljbffr