Case Manager - Oxnard Women's Center

Case Manager III

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

Job Summary

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Prototypes Women's Center in Oxnard offers residential substance abuse treatment and detox services tailored specifically for women, including those who wish to involve their children in their journey to recovery. Our program in Ventura County aims to assist women in maintaining their progress in overcoming co-occurring disorders through a wide range of supportive services. Children can foster a secure attachment with their mothers in a secure setting, while also accessing mental health support and educational assistance. The facility can accommodate up to 56 women and 28 children for treatment.

The Case Manager III delivers in-person client services by coordinating care within the organization's continuum of services and with external human services providers. They collaborate closely with clients to assist in completing intake paperwork, outcome assessments, and applying for benefits. Working alongside a multidisciplinary team, Case Manager III ensures optimal treatment outcomes aligned with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. Services are provided flexibly across outpatient offices, residential treatment settings, or in the community as dictated by client needs and program requirements. Therefore, a reliable transportation is required.

Key Responsibilities

Direct Service

• Assist the client with intake by completing case management assessment and entering financial and benefit information.
• Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate.
• Assess the client's case management needs and complete all releases of information.
• Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare.
• Coordinate communication and external service linkage including assisting with scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, providing appointment reminders for therapy and psychiatrist.
• Deliver services in outpatient, residential, or field depending on assignments and client need.
• Complete the VI-SPDAT and connect the client to safe housing options.
• Prepare the client for job search by assisting with resume writing and job search preparation.
• Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input.
• Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances.
• Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
• Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
• Transport clients as needed.
• Complete client UA tests and document test results.
• Assist clients in developing independent living skills to promote independence and self-sufficiency.

Documentation

• Write and complete all progress notes within 72 hours of service delivery.
• Maintain compliance with the due dates for all clinical documentation.
• Write client's progress letters and court reports and obtain final approval from the supervisor.
• Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and other standards to satisfy internal and external requirements.
• Complete all assigned URC's within a timely manner.

Administration and Other Duties

• Assist with client program oversight by managing case management business passes.
• Meet expected client care hours.
• Maintain full compliance with credential requirements.
• Attend and actively participate in assigned supervision.
• Actively participate in meetings.
• Participate in training opportunities and complete all assigned training in a timely manner.
• Arrange work schedule in accordance with the agency's needs.
• Read emails daily and respond when appropriate.
• Assist with onboarding and training of new employees, interns, ambassadors, volunteers, etc. or as assigned.

And perform other duties as assigned.

Qualifications

Credentials and Experience

• Option I:
• High school diploma or equivalent.
• Substance Use Disorder Counselor certification from an accredited California agency (CCAPP, CAADE, CADTP).
• Option II:
• Bachelor's degree in Social Work, Psychology, or other related field from an accredited institution.
• Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP).
• At least two years' case management experience, preferably with clients experiencing acute withdrawal from substances.
• Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver's License and access to registered and insured transportation.

We will consider for employment qualified applicants with arrest and conviction records. Must complete a background check and livescan.