Restaurant Shift Leader

Job Summary The Restaurant Shift Leader role is focused on delivering sales and positive results through Guest and Operations coordination. This hourly position supports the Restaurant General Manager and Assistant Manager in managing operations during assigned shifts while driving key performance outcomes. What’s in it for you Competitive salary and benefits package Preferred Location: Work within a location that suits you best Career Advancement and Professional Development: Opportunities to grow and enhance your skills. What You’ll Do Direct the team and ensure all food items are prepared and served according to brand, company, and health department regulations. Coach team members to follow guidelines for food preparation and production management. Motivate and direct team members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings. Supervise crew members in the preparation of menu items to ensure compliance with all Burger King Corporate (BKC) Operations and Sanitation standards. Ensure that staff maintain an exceptional level of customer service and that orders are taken in a prompt, accurate, and courteous manner. Always ensure an adequate level of staffing and service. Maintain a clean restaurant environment by performing cleaning tasks in the lobby, restrooms, kitchen, and exterior areas. Manage cash control per policy and count cash on hand at shift changes and at closing. Monitor and ensure the accuracy of all cash, sales, and inventory control records during the shift. Complete end-of-shift and end-of-day paperwork and count as needed. What You’ll Need Must be at least eighteen (18) years of age or older. High school diploma or equivalent. Minimum of one year of first-line supervisory experience, preferably in a restaurant or customer service environment. SERV Safe certification or the ability to obtain it as needed. Strong communication, customer service, and teamwork skills. Who We Are Burger King restaurant owned and operated by Royal Restaurant Group. We are a fast-growing restaurant company focused on our mission to become a compelling place to work, dine, and invest. We achieve this by consistently serving customers high-quality, great-tasting, and affordable food in clean, family-friendly restaurants. We believe that happy, engaged employees provide higher levels of customer service. By creating a superior dining experience, we deliver better results, allowing us to reinvest in our people and our restaurants. #J-18808-Ljbffr