Director of Catering Sales

Job Description

Job Description

Situated between vibrant Downtown Chicago and O'Hare International Airport, Loews Chicago O'Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, retirement benefits
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Pet Insurance & Pet Bereavement
• Complimentary parking
• Complimentary meals in Team Member Café while working
• Complimentary use of fitness center
• Team Member Hotel Rates, other discounts, perks & more
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

A strategic and results driven Director of Catering Sales who will lead efforts to grow and elevate our catering business. In this senior leadership role, you'll actively sell and service events, develop innovative strategies, and expand market presence to position Loews Hotels as a premier destination for exceptional catering experiences. Your leadership will inspire the team, strengthen client relationships, and drive revenue growth.

Who You Are:

• Visionary Leader : You guide with confidence, creativity, and a focus on long-term success.

• Relationship Builder : You create meaningful connections that foster trust and loyalty.

• Strategic Thinker : You combine analytical insight with forward thinking ideas to achieve results.

• Collaborative Partner : You thrive in dynamic environments and inspire teamwork across departments.

• Effective Communicator : You lead conversations with clarity and professionalism.

• Entrepreneurial Spirit : You embrace innovation and seek opportunities to grow the business.

• Veterans and military spouses are encouraged to apply.

What You'll Do:

• Actively prospect and sell local catering business, coordinating efforts across the sales team.

• Design customized site visit experiences that convert prospects into loyal clients.

• Plan, coordinate, and service all booked catering events, ensuring flawless execution.

• Lead training programs for Catering Managers to enhance skills and performance.

• Develop and implement annual catering sales strategies, including promotions and targeted initiatives.

• Represent the brand at local events to attract new business and strengthen community ties.

• Analyze sales performance and refine strategies to achieve revenue goals.

• Collaborate with culinary and Food & Beverage teams to create innovative menus and wedding packages.

• Partner with Brand and Public Relations teams to optimize marketing efforts and third-party website presence.

• Oversee Delphi space management to maximize revenue potential and maintain compliance.

• Forecast catering revenues accurately and manage budgets effectively.

• Conduct pre- and post-convention meetings to ensure client satisfaction and encourage rebooking.

• Solicit client feedback and implement plans to improve survey response rates.

• Partner with Financial Services to ensure efficient credit and billing processes.

• Attend internal meetings and contribute to special projects as assigned.

• Regular attendance in conformance with standards.

• May be required to work varying schedules to reflect business needs.

• Required to attend all mandatory training sessions and meetings.

• Perform other duties as assigned.

Your Qualifications Include :

• Minimum six years of Catering Sales experience in a full-service hotel environment with a proven track record of success, preferred.

• Certified Meeting Planner (CMP) or Certified Professional in Catering and Events (CPCE) designation, preferred.

• Proficiency in Microsoft Office Suite and experience with Delphi or diagram-writing software (e.g., Social Tables).

• Extensive knowledge of hotel support departments and property management systems.

• Ability to stand, sit, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift.

Salary range for this position, based on experience, is $82,400.00 to $103,000.00.

This position is eligible for a performance-based incentive program.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.