Community Manager

Professionally manage and lead the property team in daily community operations Establish maintenance and team schedules and hold team members accountable for performance and engagement Coach and develop the team to create an inclusive workplace Manage budgets, accounts, rent collections, and tenant notices using software accurately and timely Review applications, background checks, and credit checks for process compliance Conduct file audits and handle administrative tasks, including filing taxes Report escalated problems and issues to the Asset Director Prepare client reporting and supporting documentation for regular client meetings Communicate operational variances, concerns, and positive impacts using a solution-driven approach Enforce policies and procedures for new leases and resident recertifications Greet residents, applicants, and others courteously and respectfully Respond to and resolve residents' questions, concerns, and complaints Inspect property conditions and coordinate maintenance activities Ensure community and buildings comply with local, state, and federal regulations Investigate complaints and resolve conflicts Secure the property, implement safety precautions, respond to emergencies, and complete required documentation Ensure work-related activities comply with company standards fairly, ethically, and consistently Perform other assigned tasks Requirements High energy and positive attitude Financial skills/background to manage the property budget, accounts, and rent collections Positive and professional image with a strong leadership orientation Great customer service with excellent communication skills from relatable experience in property management, hospitality, retail service, or similar 2+ years of multi-family leasing management experience required with multiple years of leasing experience High School diploma or equivalent required Bachelor's degree in business or related field preferred Strong administrative and organizational skills with excellent time management Superb scheduling and prioritizing skills to coordinate work with vendors and contractors Ability to effectively and professionally support property team members in daily procedures and processes Strong computer skills and working knowledge of MS Office Suite (Outlook, Teams, Word, Excel) required Property Management Software database experience preferred Bilingual preferred but not required Valid driver's license, current automobile insurance, and reliable transportation Core Competencies Demonstrates strong leadership and organizational skills in managing property operations, including budget management, tenant relations, and compliance with regulations. Proficient in using property management software and MS Office Suite to enhance team performance and operational efficiency. Highest-signal resume keywords Property Management Budget Management Multi-Family Leasing Management Customer Service Team Leadership Hard Skills Budget Management Tenant Relations File Audits Application Review Background Checks Credit Checks Scheduling Time Management Property Inspections Regulatory Compliance Soft Skills Positive Attitude Excellent Communication Conflict Resolution Coaching Inclusivity Certifications & Qualifications High School Diploma Bachelor's Degree Preferred Valid Driver's License Industry Keywords Multi-Family Leasing Community Operations Tenant Notices Safety Precautions Emergency Response Tools & Technologies Property Management Software MS Office Suite Excel Outlook Teams #J-18808-Ljbffr Jobtailor