Credit & Collection Specialist

Adecco is assisting a local client recruiting for a Credit & Collection Specialist working in Clearwater, FL with a hybrid work schedule. This is an excellent opportunity to join a winning culture and get your foot in the door of a company that is a world's largest cosmetics company, with activities spanning skin care, sun protection, make-up, perfume, hair care and hair color. If Credit & Collection Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Job Summary

Position Summary

The Credit & Collection Specialist is responsible for managing credit and collections activities for a portfolio of strategic and sensitive customer accounts. This role reviews and prioritizes incoming cases, analyzes accounts receivable balances, monitors account trends, and researches and resolves customer disputes in a timely manner while ensuring compliance with company policies and procedures.

The role requires strong analytical capability, sound judgment, and the ability to handle complex situations with professionalism, tact, and diplomacy. The Specialist also builds and maintains strong working relationships with both external customers and internal cross-functional partners to support effective issue resolution and minimize risk to the business.

Key Responsibilities

• Review, prioritize, and analyze assigned cases to meet productivity and completion goals

• Manage credit and collections activities for assigned strategic and sensitive customer accounts

• Analyze accounts receivable balances and monitor account status, aging, and payment trends

• Research, reconcile, and resolve claims, disputes, and account discrepancies in a timely manner

• Partner with Customer Care, Pricing, Traffic, Sales, and other internal teams to resolve issues leading to case creation

• Support efforts to reduce bad debt exposure and minimize write-offs

• Prepare customer-specific reports, analyses, and ad hoc projects as requested

• Participate in account review meetings and provide status updates and recommendations

• Investigate and assist with escalated account challenges and sensitive customer situations

• Serve as backup support for other Credit & Collection Specialists as needed

• Maintain accurate documentation and follow company policies, procedures, and internal controls

Qualifications

• Bachelor’s degree or equivalent relevant work experience

• Experience in credit, collections, accounts receivable, or a related finance function preferred

• Strong analytical and problem-solving skills

• Excellent organizational skills with strong attention to detail and follow-through

What's in this Credit & Collection Specialist position for you?

Pay: $ 21.79/hr.

Shift: Hybrid / Monday - Friday / 8:00 AM - 5:00 PM

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter Access to Adecco’s Aspire Academy with thousands of free upskilling courses.

This Credit & Collection Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Credit & Collection Specialist position and other opportunities with Adecco. Apply today!

Pay Details: $21.79 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.