Service Technician

Service Technician

Salary Range $19.00 - $22.00 Hourly Position Type Full Time Job Shift Day Travel Percentage Road Warrior

Description

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.

Essential Duties and Responsibilities:

• Safely transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings.
• Provide top of the line, friendly customer service to all our patients, and facility partners.
• Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
• Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.
• Assist with customer equipment problems and complaints in a timely and professional manner.
• Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment.

What is in it For You:

• $19-$22 per hour
• Employer Paid Life Insurance
• Medical, Dental, and Vision Insurance
• Matched 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays
• Flexible start times
• Local routes. Be home every night
• Opportunity for overtime and on-call work with premium pay

Qualifications

Our Top Candidate Will Have:

• Current state issued driver's license.
• High school diploma or equivalent.
• Acceptable criminal background check and motor vehicle record check
• Pass a mandated drug test, a physical capability test, and Physical Ability to lift, pull, push and carry heavy (Up to 165lbs.) equipment daily.
• Ability to participate in the paid on-call rotation to provide after-hours service to customers as needed (Weekday evening and Weekends)
• Strong interpersonal skills and customer service skills
• A desire to work with the public and help others obtain a better quality of life
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care
• Prior experience in healthcare, customer service, or delivery is a plus!

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer M/F/Vets/Disabled

Northwest Respiratory Services