Quality Assurance Engineer

Quality Assurance EngineerJacksonville, Florida, United StatesAt IEM, we're not just building innovative electrical distribution systems, we're shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what's possible. Whether you're an experienced professional or just starting out, you'll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world's most dynamic markets.Purpose Of Position:The top priorities of this position will be to support Quality and ISO 9001 in all areas of the IEM Organization at manufacturing site – both internal and external. Significant involvement with all areas of product and manufacturing, while also increasing visibility, communication and collaboration with key departments is instrumental in this position. This is a fully onsite role located in Jacksonville, FL, and will report into our Quality Manager.The main functions of the Quality Assurance role include (but not limited to):Collate, analyze and monitor company process & quality metrics against defined objective parametersWrite/author technical reports to management depicting the quality levels, quality problems and cost of quality.Optimize manufacturability, assembly, testability, cost and quality of components (in-house and purchased) and final productMonitor product performance/quality through gathering relevant data and producing statistical reports.PFMEA and new program implementation including tooling and manufacturing processes to identify and mitigate risk identifiedReview, understand and ensure manufacturing process meets customer and industry specifications and requirementsIdentify/specify relevant quality-related and workmanship standards training needs.Offer technical expertise to company on statistics, Six Sigma methodology, tools, and best practicesDefine, develop document and implement manufacturing and assembly process and quality procedures in conjunction with department staff.Conduct Corrective Actions - Internal and ExternalUnderstanding and knowledge of SolidWorksMaintain and report department KPI'sFacilitate problem solving techniques within production team (including suppliers).Set up and drive standard work and best practicesDocument clear project actions and enable timeline achievementDevelopment of robust, predictive quality systems in production environment by applying world class techniques (Six Sigma, SPC, GRR, 5Y, CAR, etc.)Working with Engineering team on continuous improvement opportunitiesKnowledge of IPC-620Failure analysis to support production and assemblyCollaborating with other divisions to identify and document best practicePerform Internal Audits, report and help solve non-conformancesThe candidate will be expected to perform additional duties as assigned to support the team and organizationQualifications:Experience manufacturing and quality process for a plant, division, or company with both design and production organizations.Solid background in Six Sigma methodology (green belt minimum, black belt preferred)Experience with the development, manufacturing and testing equipment, fixtures and processes for electrical connectors, harnesses and/or equipment.Able to think creatively, logically, and independently to solve problems encountered in manufacturing, supply chain, engineering, regulatory compliance and the quality field.Able to identify opportunities for improvement throughout the organization's processes and be able to delegate without formal authority.Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organizationPreferred:Working knowledge of switchgear systems, including power distribution, protection schemes, and applicable standards (UL 891, UL 1558, IEEE C37), with the ability to support quality and manufacturing processes, is a plus!Competencies:Verbal and written communication proficiencyAttention to detailThorough compliance knowledgeOrganizational and time management skillsReliable with a respect to confidentialityEducation And Experience:Degree/Diploma in Engineering or related discipline2+ years or more years related experience in quality assuranceAdvanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)Ability to multi-task and prioritize in a fast-paced manufacturing environmentExperience with UL/CSA and ISO 9001 QMS SystemsPhysical/Mental/Environmental:Vision: Long periods of close work on computer screen.Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.Environment: Climate controlled office space.Why Join IEMAt IEM, you'll join a team that powers some of the world's most ambitious projects. We're engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you're driven, collaborative, and ready to make an impact, we'd love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.Learn more about IEM at offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at ScamsBeware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contactNon-Discrimination StatementIEM does not discriminate against any applicant based on any characteristic protected by law.PrivacyInformation collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.