Guest Services - Overnight Audit - Holiday Inn Express, Middletown, RI
$19 per hourLafrance Hospitality
Overnight Audit Agent
Join our fantastic team at the Holiday Inn Express, Middletown, RI as a Overnight Audit Agent.
We are looking for an enthusiastic and customer-oriented individual to provide outstanding service to our guests. This position is essential in ensuring a positive first impression for our guests. You will be responsible for checking guests in and out, managing reservations, and addressing any guest inquiries or concerns with a warm and professional demeanor.
Pay: $19 Per Hour
Shift: Part-Time- 2 nights a week - Friday and Saturday
Schedule: Overnights 11PM- 7AM
Responsibilities:
- Welcome guests and assist with check-in and check-out processes.
- Ensure all guest information is accurately recorded in the system.
- Answer phone calls and respond to inquiries in a courteous manner.
- Handle guest complaints professionally and efficiently.
- Maintain knowledge of hotel amenities, services, and local attractions.
- Assist with the management of reservations and room assignments.
- Collaborate with other departments to meet guest needs.
Join the Holiday Inn Express team and enjoy a rewarding work environment that values teamwork and dedication!
Vacancy posted 5 days ago
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