Sortation Product Manager

Job Description (General Summary)

Intralox is seeking a Sortation Product Manager to serve as the global business owner of its parcel sortation products, with a focus on the ARB Sorter S7000. This role is a key link among Sales, R&D / Engineering, Operations, and Aftermarket Services across the product lifecycle ensuring that current offerings remain competitive, profitable and fully supported across the installed base. The individual must work closely with the technical product owner(s) to align business and technical decisions, balancing commercial insight with engineering and operational realities. They will define product strategy in partnership with Sales, R&D, and others to shape nextgeneration solutions while maintaining disciplined ownership of the existing platform.

The ideal candidate brings strong commercial instincts, with firsthand experience engaging customers, understanding deal dynamics, and interpreting market signals. They pair this with organized, detailoriented execution, thinking proactively about scalability and longterm product maturity. This person demonstrates persistence, clarity, and followthrough, pushing for decisions and outcomes that maximize customer value and business impact.

Success in this role requires a leadership presence capable of influencing without authority - someone who can navigate disagreements, drive alignment across functions, and remain composed and decisive even in highpressure or ambiguous situations. This individual must also be comfortable spending time in the field, working directly with customers and internal teams to understand realworld conditions and ensure that product decisions reflect practical, applicationlevel realities.

The role primarily supports the Logistics and Material Handling business unit, which sells industry-leading material handling equipment to the world's largest e-commerce, parcel and postal companies. At the same time, where our ARB Sorter S7000 has overlapping potential in the Food and Industrial segment, the Product Manager will collaborate with relevant stakeholders in this part of Intralox's business to maximize impact across both markets.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businessesworldwide.

Our global workforceof over 3,000 employees in 20+ countriesconsist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers' growth worldwide for more than 50 years.

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Job Responsibilities and Requirements

Responsibilities

Product Ownership:

• Serve as the global business owner for Intralox's ARB Sorter S7000.
• Define customer value across market segments, time horizons, and use cases-especially where needs are not clearly articulated by customers.
• Represent the needs of the market through voice of customer, industry trends, competitor analysis, and product requirements.
• Drive toward standardized, scalable, "one to many" solutions with appropriate configurability and pricing.
• Collaborate with technical product owners to align business and technical decisions, bringing clarity and conviction to ambiguous tradeoffs.
• Manage product lifecycle from launch through obsolescence.
• Monitor profitability and recommend pricing adjustments.
• Keep stakeholders informed and aligned.

Strategic Planning and Product Roadmap

• Develop and maintain a product roadmap focused on delivering customer value while aligning with platform/business priorities.
• Work with Sales toidentifyopportunities to sell existing products in new markets. Define market or region-specific product requirements and work with sales and local operations teams on go-to-market and execution strategy.
• Proactively seek market researchand customer feedbacktoidentifytrends toimprove existing products and production methods.
• Integrate feedback from competition, customer, sales, engineering, production, after-sales service, and integration on how to improve the product.
• Build and present business cases to activate roadmap projects.
• Frame andfacilitatebusinessdecisionsonmodel releasesand configurability.
• Prioritize new offerings and improvements based on considerations like revenue potential, feasibility, strategic alignment, and opportunity cost.

Development

• Work closely with engineering on the roadmap plans and development / commercialization execution.
• Facilitate business/commercial decisions throughout the duration of a new development project.
• Define project requirements for R&D; including functionality, cost and schedule targets.

Project Execution and Operations

• Evaluate custom product and design requests from a business and strategic perspective.
• Ensure pre-sale commercial teams have tools in place to support the product.
• Ensure department processes accommodate needs of the product for flawless execution.
• Coordinate cross-functional alignment on product strategy and full lifecycle support.

Launch

• Develop and execute market launch plans.
• Ensure supporting material exists for the organization to support the product throughout an entire lifecycle, including promotion, application engineering, production, installation and aftermarket support.
• Prepare for and help deliver trainings to ensure sales preparedness for new offerings.
• Support creation of marketing-generated sales collateral.

Aftermarket Support

• Coordinate with the Equipment aftersales team to identify and address product class quality issues.
• Represent the organization in customer discussions for class issues.
• Assess the business case to develop solutions to common problems in the install base.
• Develop upgrades and retrofit options.
• Assist with aftermarket service developments.

Requirements:

• Four-year degree in Engineering or related field.
• 5+ years experience in Product Management preferred. Experience in other areas like Sales and Operations are a bonus given the scope of the role.
• Commercially minded, with the ability to evaluate initiatives for customer appeal and business viability.
• Experience in customerfacing contexts (e.g., sales engagements, deal cycles, customer negotiations) with firsthand insight into how product capabilities influence wins, losses, and pricing.
• Demonstrated ability to drive results in complex, crossfunctional environments - including influencing without authority and constructively challenging organizational inertia.
• Strong leadership presence with the ability to command respect internally and externally, navigate disagreements constructively, and maintain composure under pressure.
• Proactive self-manager with a strong sense of ownership and urgency.
• Strategic thinker with proven problem-solving skills.
• Comfortable with handson involvement, fieldwork, and travel (up to 25%, including international).
• Preferred location: Intralox office in Hanover, MD.

Intralox's benefit program is a major part of an employee's total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.

The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.

The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans

Salary Range $71,800 to $182,500.

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