Senior Network Analyst

Senior Network Analyst

Join Santa Clara Valley Transportation Authority (VTA) and play a key role in maintaining and advancing the network infrastructure that supports critical transit operations across the region.

VTA is seeking an experienced Senior Network Analyst to lead and participate in the design, implementation, and maintenance of enterprise network systems including LAN, WAN, and wireless infrastructure. This role serves as a technical leader responsible for analyzing network performance, troubleshooting complex issues, supporting network security initiatives, and leading network-related projects.

The Senior Network Analyst will work closely with internal teams, vendors, and consultants to improve network performance, enhance system reliability, and ensure secure and efficient connectivity across VTA's technology environment.

If you are a highly skilled network professional who enjoys solving complex technical challenges and contributing to large-scale infrastructure projects, we encourage you to apply.

The Technology Department strives to provide the highest quality technology-based services and solutions, in the most cost-effective manner, to facilitate the needs of our customers within VTA and the customers VTA serves.

Under direction, the Senior Network Analyst leads and participates in the work of staff responsible for the installation, layout, and maintenance of all network components. Activities include planning, designing, analyzing, and providing technical support for data communications networks or group of networks. Additionally, this position conducts research and evaluation of network technology and recommends purchases of network equipment.

This is the advanced journey-level in the Network Analyst series. Positions at this level are distinguished from other classes in this series by the level of responsibility assumed, in-depth knowledge about the business area, and complexity of the duties assigned. The Senior Network Analyst performs project lead functions including assigning work, delegating assignments, and reviewing the work of others. Incumbents at this level perform the most difficult and responsible types of duties assigned to classifications in this series including serving as project lead over staff responsible for analyzing network performance and improving network operations and efficiencies, network security, intrusion protection, and performing the full array of installation and troubleshooting duties. This series is distinguished from the Information Systems Analyst series by its focus on, and specialization in, the performance of tasks related to deploying, monitoring, analyzing, and managing VTA's computer networks and internet connections. This class is distinguished from the higher-level classifications of Information Systems Supervisor and Technology Infrastructure Supervisor in that the supervisory classifications are responsible for full supervisory activities over a major section in the Technology Department.

The ideal candidate is a highly skilled network professional with strong experience supporting enterprise-level LAN, WAN, and wireless network infrastructure. This individual has demonstrated expertise in configuring and troubleshooting network equipment such as routers, switches, firewalls, and wireless systems, while ensuring optimal network performance and security.

The successful candidate will have experience analyzing network traffic, identifying performance issues, and implementing effective solutions that improve network reliability and efficiency. They will also have experience leading or coordinating network-related projects, working with vendors and consultants, and documenting network configurations and procedures.

In addition to strong technical expertise, the ideal candidate demonstrates the ability to guide and support technical staff, communicate complex technical concepts clearly, and collaborate effectively across departments. Experience implementing network security measures and protecting enterprise systems from potential threats is highly desirable.

The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.

Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused transportation options that are innovative, environmentally responsible, and promote the vitality of our region.

VTA provides bus, light rail, and paratransit services, as well as participates as a funding partner in regional rail service including Caltrain, Capitol Corridor, and the Altamont Corridor Express.

As the county's congestion management agency, VTA is responsible for countywide transportation planning, including congestion management, design and construction of specific highway, pedestrian, and bicycle improvement projects, as well as promotion of transit oriented development.

VTA provides these services throughout the county, including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga and Sunnyvale. VTA continually builds partnerships to deliver transportation solutions that meet the evolving mobility needs of Santa Clara County. As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.

The County of Santa Clara FFWCP recognizes VTA as a business that creates supportive workplaces for employees and their families.

Family-friendly workplaces improve health outcomes and job satisfaction for employees and increase work productivity and retention for employers. Employers can create a family-friendly workplace by meeting and exceeding state and federal employment laws relating to parental leave, lactation accommodation, and work/family balance.

Essential Job Functions

Typical tasks include:

• Leading and participating in the work of staff in managing projects including directing small to large network projects;
• Training customers, staff, and others as needed in a formal setting, in a group, or one-on-one;
• Coordinating, configuring, installing, and maintaining local area, wide area, and wireless networks;
• Measuring volume and performance of network traffic;
• Analyzing network problems and implementing solutions;
• Monitoring network operations and configurations to identify opportunities to improve network performance;
• Reviewing and evaluating work products, methods and procedures, and identifying and resolving problems;
• Developing and implementing system improvements to enhance operating efficiencies;
• Identifying equipment requirements and developing specifications for enterprise network designs;
• Installing, maintaining, and upgrading control program software for routers, bridges, switches, firewalls and other network equipment;
• Recommending and installing additional and replacement routers, bridges, switches, firewalls, and other network equipment;
• Documenting installation and configuration procedures;
• Communicating project status, resolving project issues, problems, and changes and preparing project status reports;
• Managing projects using VTA personnel, consultants, and vendors, as needed;
• May be required to monitor project expenditures and purchase equipment, recommending adjustments as necessary;
• Ensuring that network projects are completed and meet the required objectives;
• Monitoring and validating the security of VTA networks and combating security intrusions;
• Coordinating with vendors, consultants, and VTA staff as needed;
• Maintaining technical and functional competency in the applications utilized by the assigned department;
• Performing related duties as required.

Minimum Qualifications

Employment standards include sufficient training, education, and experience maintaining computer networks to demonstrate possession of the required knowledge, skills, and abilities. Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree in computer science or a related field, and four (4) years of increasingly responsible experience performing technical and analytical tasks in support of local area, wide area, and wireless computer network systems. (Additional applicable experience providing technical and analytical support for computer networks substitutes for college education on a year for year basis.)

Supplemental Information

Knowledge of:

• Thorough understanding of the operational characteristics of local area, wide area, and wireless computer network systems;
• Data communication and network principles;
• Methods and techniques used in data processing;
• Methods and techniques used in local area, wide area, and wireless network design;
• Principles and practices of maintaining and managing networks;
• Advanced computer network troubleshooting techniques;
• Principles and practices of network security;
• Methods and techniques for analyzing a variety of network operation and maintenance problems and concerns;
• Diagnostic utilities used in a multi-platform environment;
• Project procurement process in the public sector;
• Work planning and project management techniques;
• Principles and practices of lead supervision and training.

Ability to:

• Lead and direct the work of subordinate personnel;
• Configure and install local area, wide area, and wireless networks;
• Evaluate network performance problems and develop cost-effective solutions;
• Troubleshoot complex network operating and maintenance problems;