Drive-Thru Guest Service Team Member

Job Description

Job Description

Join the Murphy’s Cafe 126 Team as a Drive-Thru Guest Service Team Member!

Looking for a fast-paced, rewarding job where you can be part of something special? Murphy's Cafe 126 is hiring Drive-Thru Guest Service Team Members for our brand-new Herriman, Utah location, opening in October 2026! Known for our exceptional customer service and the #1 Philly Cheesesteaks in Utah, we’re excited to expand and bring our signature hospitality to Herriman.

If you’re dependable, friendly, and passionate about great food and great service, we’d love to have you on our team!

What You’ll Do

As a Drive-Thru Guest Service Team Member, you’ll be the face of Murphy’s for our drive-thru customers. From greeting guests with a smile to ensuring every order is accurate and fresh, your role is key in delivering the Murphy’s experience. Here’s what your day might look like:

• Greet every drive-thru customer warmly and enthusiastically.
• Take accurate orders using a headset and POS system, and make menu recommendations.
• Suggest add-ons like fries, drinks, and desserts to enhance the customer’s meal.
• Handle cash, credit, and debit transactions with precision.
• Prepare fountain drinks and package orders for take-out.
• Double-check orders for accuracy before handing them to customers.
• Communicate effectively with the kitchen team to keep orders moving smoothly.
• Maintain a clean, organized, and well-stocked drive-thru station.
• Assist other front-of-house positions during slower periods.
• Follow all food safety, sanitation, and customer service procedures.

At Murphy’s, our cheesesteaks are cooked to order—no heat lamps here! You’ll help set customer expectations with friendly communication: “We’re cooking your cheesesteak fresh for you. It’ll just be a few minutes, and we’ll have you on your way!”

What We’re Looking For

We’re seeking team members who are:

• Naturally friendly and comfortable interacting with customers.
• Dependable, punctual, and detail-oriented.
• Able to stay organized and positive during busy shifts.
• Strong communicators, with the ability to listen and respond effectively.
• Comfortable using a headset, POS system, and handling cash and card transactions.

While prior experience in restaurants, drive-thrus, or customer service is helpful, it’s not required—we’re happy to train the right person!

Schedule & Availability

We offer both full-time and part-time positions with flexible scheduling. Daytime, evening, and weekend shifts are available, and applicants with strong evening and weekend availability may receive priority consideration. Specific schedules will be discussed during the interview process.

Pay & Advancement Opportunities

• Starting pay: $14.00–$16.00 per hour, based on experience, availability, and performance.
• Murphy’s values growth! Show leadership, reliability, and great customer service, and you could advance to roles like Certified Drive-Thru Specialist, Shift Lead, or even Restaurant Management.

Why Work at Murphy’s?

At Murphy’s Cafe 126, we’re more than just a restaurant—we’re a team. Here’s why you’ll love working with us:

• Competitive pay.
• Employee meal/food benefits.
• Flexible scheduling where possible.
• Opportunities for growth and advancement.
• The chance to be part of the opening team at our new Herriman location.

Most importantly, you’ll join a locally owned business that values and appreciates its employees. At Murphy’s, your hard work won’t go unnoticed.

Ready to Join Us?

If you’re ready to bring your energy, dependability, and customer service skills to Murphy’s, we’d love to meet you! Apply today and tell us a bit about yourself, your availability, and any relevant experience.

Murphy’s Cafe 126
New Herriman Location
Drive-Thru Guest Service Team Member
$14.00–$16.00/hour

CHEESESTEAKS — IT’S WHAT WE DO!

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