Branch Manager

Branch ManagerIBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.Time Type: Full timeThis is an in-office position.Department: 410 Branch ManagementJob Summary: The Branch Manager is responsible providing customers with the IBC Experience and "we do more" attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.Job Description:ESSENTIAL JOB FUNCTIONSThe statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.Maintain branch sales performance expectationsAssist in employee development through role plays and observation - implement IBC MissionEstablish and meet individual goalsProvide customer serviceOrganize blitzing, presentations and call campaignsMaintain customer portfolioProvide branch numbers at manager meetingsFacilitate branch meeting and/or huddlesAssist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizardEstablish community involvementUnderstand and meet compliance expectations (exceptions, branch checklists)Assist in hiring and termination processAssist with trainingsMaintain and supervise time and attendanceOther duties as assignedSKILLSEffective English verbal and written communication skillsComputer literate and have working knowledge of Microsoft OfficeService oriented; actively looking for ways to help othersSolution Oriented with self-starter motivationTime Management and Organizational SkillsCritical thinking ability to make decisions and act with urgencyAbility to meet performance standards and deadlinesLearning StrategiesBasic math skillsSpeakingSocial PerceptivenessAble to work weekend scheduleAble to concentrate and focus on detailUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.Bringing others together and trying to reconcile differences.Adapt quickly to changes not only themselves but also be able to provide guidance to the staffAble to coach, counsel, motivate employees towards performance goals and create team environmentCreate an ethical, non- discriminatory and safe work environment; establish effective communication lines/ methods; identify and solve employee problems; be able to manage conflict.EDUCATION & KNOWLEDGEHigh School diploma or GED equivalentSome college, preferredCustomer service working experience preferredMust demonstrate ability to perform