Pharmacy Technician

divh2Pharmacy Technician/h2pWere building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, youll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time./ppAre you seeking a career with growth and purpose? Were seeking someone who can work full time 40 hours per week. CVS health has an exciting new opportunity as a Pharmacy Technician on our CarePlus Specialty Pharmacy team. The team specializes in MS, Oncology, Hepatitis, HIV, Rheumatology, Dermatology, and Transplant and Gastrointestinal diseases As part of the team, you will you will be leading an innovative and bold initiative aimed at transforming health care and pharmacy leveraging new and emerging information, technologies and channels./ppAssists customers by responding to specialty product inquiries and providing technical advice or recommendations for specialty needs. Maintains specialty retail store operations by completing inventory management tasks, restocking shelves, and organizing displays. Communicates with customers and shares announcements and/or promotions on the latest product releases, features, and technology trends. Compiles customer complaints, inquiries, or concerns for senior managers to help improve future customer service outcomes. Monitors key sales metrics related to daily, weekly, and monthly sales revenue, units sold, average transaction value, and conversion rates. Operates within the point-of-sale (POS) system to process transactions, handle cash, and operate payment terminals. Drives effective team collaborations with specialty retail associates and technicians to provide customers with a positive experience. Determines how best to prioritize tasks and manage workloads to ensure the timely completion of customer requests and specialty retail services. Performs basic repairs or provides step-by-step instructions to customers to help resolve issues with specialty retail products and/or services./ppThe pharmacy is open Monday through Friday 8:00am - 6:00pm. Required Qualifications/pulliValid Tennessee Pharmacy Technician Registration/li/ulpPreferred Qualifications/pulliPrior authorization experience/lili6+ months experience required in a customer service position within in healthcare, social services, or a similar service position./liliCPhT or ExCPT Certification/li/ulpEducation/pulliHigh School diploma or equivalent/li/ulpAnticipated Weekly Hours/pp40/ppTime Type/ppFull time/ppPay Range/ppThe typical pay range for this role is:/pp$17.00 - $25.65/ppThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above./ppOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong./ppGreat benefits for great people/ppWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families./ppThis full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility./ppAdditional details about available benefits are provided during the application process and on Benefits Moments./p/div